Parts Team Lead

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Are you an Automotive Parts Distribution Leader of Exceptional Quality!

MSX International is currently seeking qualified candidates to lead our bpro Parts Program Distribution Field Team. Use your expertise to lead a team of Automotive Parts Experts to expand the automotive parts distribution network for a Premier Automaker in the US.

The bpro Parts Program Team Lead will be focused on building and maintaining a highly motivated, results driven sales organization representing our client to grow dealership bpro parts internally and externally in their respective markets. This position will work with selected Dealerships and Dealer Groups to grow bpro parts sales throughout their networks.

The bpro Parts Program Team Lead will: 

• Construct market and account plans,

• Collect and disseminate real-time account/competitive information

• lead analytical assessments 

• Manage field teams 

• Drive business results 

SUMMARY:

The bpro Parts Program Team Lead will provide comprehensive program support for their assigned region. The primary focus of the bpro Parts Program Team Lead will be to assist the Dealer, MSX field staff, and Mopar's Regional aftermarket sales team to drive immediate short-term sales growth through the Dealer and aftermarket distribution channels. A secondary focus will be placed on building direct relationships with Dealership hierarchy, aftermarket installers, fleets, and commercial accounts while liaising with stakeholders in the Dealer and Corporate organizations. This is a professional level, supervisory position.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The bpro Parts Program Team Lead will be highly experienced professional thoroughly familiar with the North American automotive aftermarket. The primary focus will be on selling bpro products Dealer network and aftermarket channels, with a secondary focus on building relationships between these parties with FCA and Dealer Network. The position is remote and may require travel throughout the continental US. This individual will report to the MSXI Director and Mopar Aftermarket Account Team Leads responsible for Dealer representation. The bpro Parts Program Team Lead will be responsible for oversight of travel, sales presentation preparation, presentation of standardized call reports, and overall communications with all involved parties.

The bpro Parts Program Team Lead responsibilities include but are not limited to the following: 

• Develop, implement and maintain a national automotive parts sales and distribution program through the dealer network.

• Recruit, hire and retain top automotive wholesale parts personnel 

• Act as the primary client liaison for the assigned project.

• Coordinate communication, manage assigned resources and report to Executive Management. 

• Create and execute project work plans and revise as appropriate to meet changing needs and requirements. Hands on – production of reports, scorecards other deliverables and analysis.

• Tracks project deliverables, issues, risks and action items. 

• Manage project data accuracy, timeliness, overall work product - set up and execute QA process and peer reviews. 

• Work and collaborate with client teams to meet project level financial goals, estimate resource requirement and staffing effectiveness for the successful completion of scope and identify constraints

• Develop content in accordance with client CI, contractual obligations and project direction. Includes tools, guides and presentations.

• Negotiate and manage client commitments and expectations

• Closely monitor program objectives and provide critical performance feedback

• Provide program oversight and direction with a client centric approach

• Drive performance of team to satisfy and exceed program goals and objectives

• Constantly evaluate performance vs. expectations

• Develop and implement processes and measures to drive performance

• Ensure sales, market and competitive information is recorded daily 

• Work closely with the client to provide weekly market feedback and sales performance summary

• Provide analysis for ad-hoc executive management reporting

• Manage program Profit & Loss

• Provide regular financial and program reviews with client’s management staff and MSX International Senior Management

• Manage project level compliance of contractual obligations- Collaborate with internal delivery and management teams and client for the project transition and stabilization phase in-charge of day-to-day delivery.

Qualifications

• Minimum of (5) five years professional experience in the automotive aftermarket or wholesale environment. 

• Must have professional analytics experience necessary to identify opportunities, trends and anomalies.

• Must possess excellent communication, presentation and negotiation skills. 

• Must be highly interpersonal with team-building and participative management skills. 

• Requires self-starter with ability to work under minimal supervision. 

• High level of proficiency with PC and Microsoft Office applications. 

EDUCATION and/or EXPERIENCE: 

• Bachelor's degree in related field or minimum 5 years equivalent experience. 

• Familiarity with the following automotive operations: Dealership, Fleet, Installer, Collision, Automotive Parts Distribution and aftermarket parts & service departments. 

• Basic understanding of automobile repair and technology. 

• Prior Program Management experience required. 

LANGUAGE SKILLS: 

• The bpro Parts Program Team Lead must have ability to maintain professional level communications in English and any other languages as required by the project client. 

COMPUTER SKILLS:

• High level of proficiency with PC and Microsoft applications including; Outlook, Excel, PowerPoint, Project and Word. 

TACTICAL SKILLS: 

• The bpro Parts Program Team Lead must be able to execute outlined FCA program components such as training, reporting, marketing, group facilitation and product demonstration abilities. 

REASONING ABILITY:

• The bpro Parts Program Team Lead must be capable of formulating business decisions based on a logical reasoning approach and offering a solution-based outcome to all situations.

SELF-STARTING ABILITIES: 

• Must posess a demonstrated ability to operate successfully in business enviroment with limited management oversite. 

Additional Information

PHYSICAL DEMANDS: 

• The bpro Parts Program Team Lead must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs without sustaining injury. 

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.