Forecasting And Capacity Planning Manager

Lead forecasting and capacity planning at Sun Life, applying Python, AWS Sagemaker, SQL, and advanced analytics in a hybrid organization. Shape workforce decisions through data.This leadership position supports Canadian Operations Workforce Management. You will lead analysts, develop demand forecasts, build staffing models, and guide strategic planning. The work combines stakeholder management, statistical analysis, process optimization, and evidence-based recommendations for operational leaders.Key Responsibilities:
Lead and mentor Forecasting Analysts through guidance and developmentDesign forecasting models and resource plans for changing business factorsMeasure demand and calculate optimal staffing across business unitsTranslate forecast volumes into comprehensive capacity modelsRecommend data-driven actions to senior business leadersRequirements:
Three-plus years in data analysis, forecasting, predictive analysis, or demand planningFive-plus years in stakeholder management, process optimization, or workforce planningExperience building models with Python and AWS SagemakerStrong SQL querying and large database experienceReliability Status Clearance required before employment beginsBring analytical leadership, forecasting expertise, and workforce planning experience to Sun Life’s Canadian Operations team.
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