Parts Advisor, Otto's Service Centre Ltd. (Otto's BMW)
$50k - $65k per yearFormulafordlincoln
Parts Advisor, Otto's Service Centre Ltd. (Otto's BMW)
Otto's Service Centre Ltd. (Otto's BMW) | Parts Advisor | Opened on 10/09/2026 | Pay rate: $50000-65000 per year
About Otto’s
At Otto’s BMW, we’re passionate about delivering exceptional experiences - and we know that begins with exceptional people. To the core, we are a family-run business. As Canada’s oldest BMW retailer, we’re proud to represent the ultimate driving experience with a team that shares our commitment to excellence through our family and values-first approach to everything we do.
At Otto’s Automotive Group we pride ourselves on delivering premium automotive experiences across our award-winning dealerships. With a legacy of excellence in customer service, community involvement, and employee development, Otto’s is committed to being an employer of choice in the automotive industry. Otto’s owns and operates Otto’s BMW (Canada’s oldest BMW retailer, delivering the ultimate driving experience since 1964),Otto’s Subaru, recognized as the #1 Subaru retailer in the country, and Otto’s Collision Centre.
About the Position
We are currently seeking an experienced and motivated Parts Advisor to join our team. In this role, you’ll play an integral part in ensuring our customers and internal teams receive the highest level of support and service.
Key Responsibilities
Respond to parts inquiries from customers, technicians, and sales staff in a prompt and professional manner
Accurately fulfill parts orders and manage returns
Navigate inventory and order management systems with efficiency
Organize, move, and lift parts inventory (up to 50 pounds unassisted)
Utilize the Reynolds system for parts sales and inventory control
Identify and locate model-specific parts quickly and accurately
Maintain a strong understanding of inventory control best practices
Support high levels of customer satisfaction and dealership standards
Take on additional tasks as assigned to support department success
Qualifications
Minimum 3 years of automotive parts experience preferred
Strong knowledge of automotive parts and components
Able to work independently and stay self-motivated in a fast-paced environment
Able to comfortably lift up to 50 pounds unassisted
Reynolds system experience preferred
Strong communication and customer service skills
Why Join Otto’s - What We Offer
Highly competitive compensation and incentive programs
Dental / Vision / Health benefits package
RRSP match
Wellness program
Drive your Brand Incentive
Employee pricing on products and services
Employee rewards / events
Family branded environment
Comprehensive training and development support
Excellent insurance benefits and employee discounts
Positive, supportive team culture in a world-class facility
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