Warehouse Operations Manager

Pay or shift range: $100,000 CAD to $115,000 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.
DescriptionThe
Warehouse Operations Manager
is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment, and the movement of goods in and out of the distribution centre.
ABOUT THE TEAM:
At
GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our
GEODIANS, and a culture of transparency, inclusion, trust, and respect.
ABOUT THE ROLE:
The points below highlight the
Operations Manager
duties:
Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution centre inventory current
Ensures the physical condition of the warehouse and equipment are properly maintained
Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
Leads an efficient and successful operations while successfully mitigating any barriers to success
Partners with engineering to implement and maintain proper layout of warehouse and product placement
Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution centre
Ensures adequate staffing, training, coaching and development for employees
Reports employees’ hours worked to Payroll on a weekly basis
Provides hands on management of the distribution centre including interviewing, hiring, and training Supervisory and hourly staff;
planning, assigning, and directing work;
and appraising performance to create a strong company culture
Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
Effectively manages the budget and P&L of the operation
Addresses complaints and resolves problems
Other duties as required and assigned
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action
Requirements:
Bachelor’s degree from a 4 year college or university
Minimum 3 to 5 years of related experience and/or training;
or an equivalent combination of education and training
Progressive leadership and employee culture building experience
Experience with warehouse management systems such as Manhattan or Red Prairie.
Experience with timekeeping, labor management systems and productivity initiatives preferred
Lean certifications focus on continuous improvement initiatives
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, teammates and the general public
Ability to research and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle or feel. The employee is regularly required to talk, hear and communicate. The employee must occasionally lift and/or move up to 50 pounds. The employee is frequently required to work in both an office setting and a warehouse. The employee may occasionally be exposed to moving mechanical parts. The employee is regularly exposed to ambient lighting and temperate climate conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The following statements are representative of the work environment and physical demands required by an employee to perform the essential functions of this job, with or without reasonable accommodations.
GEODIS
is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.
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