Server
The Dining Car
Position Summary
The Server is responsible for delivering a positive guest experience through attentive, professional food and
beverage service. This role represents the Restaurant to guests and plays a key role in maintaining service
standards, teamwork, and operational flow.
Key Responsibilities
Guest Service
- Greet and seat guests in a friendly and professional manner
- Present menus and provide accurate information on menu items and features
- Take food and beverage orders and deliver items promptly
Food & Beverage Service
- Serve food and beverages in accordance with service standards
- Sell and serve alcoholic beverages in compliance with licensing requirements
- Monitor guest satisfaction and respond to concerns appropriately
Payment & Service Flow
- Handle customer payments accurately and responsibly
- Coordinate with kitchen staff to ensure timely service
- Maintain cleanliness and organization of service areas
Teamwork & Standards
- Work collaboratively with FOH and BOH team members
- Adhere to service, conduct, and appearance standards
- Participate in tip-out and gratuity procedures as outlined in policy
Certifications
- ProServe certification required where applicable
- Food Handling Certification may be required
Working Conditions
- Standing and walking for extended periods
- Carrying trays and service items
- Fast-paced, customer-facing environment
Flexibility Statement
This job description outlines general responsibilities and may be updated or adjusted based on operational
needs. Duties are not limited to those listed above.
To Apply send resume and cover letter to: View email address on mcgcareers.com
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