Bilingual Billing Specialist, National Billing Delivery Centre

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

Working in the National Billing Delivery Centre within Finance ensuring all services are billed on a timely basis, work closely with partners to ensure the investment in client work in progress (WIP) is kept to a minimum and manage escalations. This position reports to the Billing Delivery Center Manager/ Supervisor. As the Billing Delivery Centre supports all the local offices throughout Canada, the individual should maintain the ability to work flexible work schedules depending on the needs of the business.

Availability to work 8:30 a.m. to 5:00 p.m is required for this role.

• Assisting partners in the initiation, preparation, review and issuance of billings to the firm's clients for identified invoice request types.
• Assist other team members within the National Billing Team or Client Service team members with any questions or inquiries as it relates to Billing requests or practices.
• Propose and finalize billing schedules with engagement partners, setup and maintain schedules in IBS, edit scheduled draft bills if needed.
• Review engagement letters as needed to assess billing impacts, including the identification of billing schedule, terms, etc.
• Prepare detailed WIP analysis, SOE review, and initiate meetings with Partners to facilitate Billing requests as assigned.
• Support Accounts Receivable related activities to ensure invoices are paid in a timely manner.
• Finalize and approve bills within IBS for Partners upon request.
• Process bill adjustments (credit notes and bill reversals) based on consultations with engagement partners, provide clarification on partial credit notes if needed.
• Support the ongoing change management effort to assist the DC team across various geographies and engagement teams, with a continuous focus on standardizing billing processes.
• Proactively engage in interactions in a professional manner with a one team mentality to achieve turnaround targets to ensure a high service level.
• Work collaboratively to ensure work is completed and efficiencies are implemented.

• Combination of education/experience in data processing, business, and administration.
• Experience/expertise with a large enterprise resource planning system billing, preferably SAP based, in a professional service environment. 
• Excellent organizational, written, and verbal communication skills.
• Flexibility in scheduling with an ability to support Partners across Canada
• Strong word processing skills and knowledge of MS Word, Excel, PowerPoint, Outlook
• Excellent customer service, and interpersonal skills.
• Ability to maintain a positive attitude and perform well under stress, while prioritizing tasks and workload.
• Resilient to work pressures and able to adapt to tight deadlines while multitasking and producing high quality work.
• Service and detail oriented, takes pride in completing tasks efficiently and effectively.
• Post-secondary education in Administration or Business an asset.
• Proficiency in English at a business level is required.

This position requires written and oral fluency in English. The successful candidate will be required to support KPMG employees nationally and will be required to communicate with English-speaking colleagues. This individual will be required to create documentation and share guidance to those in English-speaking provinces.

Providing you with the support you need to be at your best

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KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling View phone number on careers.kpmg.ca.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.