Director, Distribution Center Operations

You are a strategic and hands‑on leader with deep expertise in distribution center operations and maintenance. You bring a strong track record of building high-performing teams, implementing scalable systems, and driving operational excellence. You thrive in dynamic environments and are passionate about continuous improvement, cross‑functional collaboration, and delivering results.
What You’ll Do:
Distribution Center Operations
Develop, maintain, and adjust DC strategy, prioritization, and budget planning to ensure effective execution.
Communicate long-term plans across departments, assessing impacts on campus-wide staffing and budgets.
Define operating models, shift structures, and resource strategies that align with current and future business needs.
Lead change management initiatives to optimize processes/flows and ensure SLA adherence.
Serve as primary decision‑maker for all projects, long-term planning, and budget compliance.
Lead, coach, and develop the leadership team through performance evaluations, career development opportunities, succession planning and tailored assignments.
Establish, monitor, and communicate key performance indicators (KPIs), leading regular business reviews with senior leadership and cross‑functional partners.
Champion high‑impact continuous improvement initiatives to enhance efficiency and reduce costs.
Partner with HR and the Sr. Director – NA to implement strategies focused on team development and engagement to help building an inclusive culture within the DCs.
Promote a proactive Health & Safety culture by ensuring safe working practices, regulatory compliance, and risk management across the DCs.
Direct oversight of third‑party logistics providers, ensuring contractual compliance, KPI achievement, budget alignment, operational excellence, and alignment with company objectives.
Partner with Procurement, Legal, and Supply Chain leadership to negotiate, manage, and optimize 3PL contracts, rates, service agreements, and operational scopes.
Own distribution center operating budget and financial performance, including labor, transportation, occupancy, maintenance, supplies, and capital expenditures.
Develop and maintain business continuity, disaster recovery, and contingency plans to ensure uninterrupted supply chain operations.
Maintenance
Develop and execute the maintenance strategy, including prioritization, budget planning, cost forecasting, cost‑saving opportunities and workflow optimization.
Oversee all maintenance‑related strategic initiatives from beginning to end.
Oversee all preventive and corrective maintenance efforts for all equipment, buildings, and systems in partnership with cross‑functional teams.
Oversee existing leases for multiple buildings and liaise with Landlord’s management team around all things that impact the facility and or grounds.
Oversee facilities operations including repair, maintenance, and installation of equipment to ensure continuous operations.
Oversee all janitorial functions within the facility, offices and grounds maintenance.
Ensure compliance with safety, environmental, and regulatory standards.
Lead and develop the maintenance leadership team through coaching, evaluations, and growth opportunities.
Monitor and report greenhouse gas emissions and vehicle fuel consumption to support sustainability and compliance initiatives.
Monitor performance metrics and drive continuous improvement initiatives.
Partner with HR and the Sr. Director – NA to support people development strategies within the maintenance function.
You’ll Need to Have:
Minimum 7‑10 years of progressive leadership experience in distribution, logistics, or maintenance operations.
Bachelor’s degree in industrial engineering, Distribution Management, Supply Chain/Logistics or related field.
Strong knowledge and experience working on Manhattan Associates WMS, WM or PMS, or equivalent system.
Excellent verbal and written communication and presentation skills. Fluency in English and French a must.
Excellent project and time management skills.
Excellent problem‑solving, critical thinking and analytical skills.
Understanding of building systems, safety regulations, and maintenance software.
We’d Love to See:
Strong business acumen and ability to align operations with strategic goals.
End‑to‑end understanding of Distribution Operations.
Prior experience managing Distribution Center or maintenance operations in a retail environment.
Understanding of blueprints, electrical schematics, and other written directions.
Understanding of facility electrical, mechanical, pneumatic, and hydraulics.
Knowledge of conveyor electrical and mechanical framework with extensive knowledge in PLC/MDR/Accumulation/Inline scales/High‑Speed Sortation systems.
Generous Personal and Vacation Days
Internal Mobility
Cross-brand Discount
Fav 5 Cards (MK Discount for friends and family)
Exclusive Employee Sales
Company RRSP/DPSP
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at View email address on ca.hrm.tc.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
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