Ttc Executive Director Fare Collection

Toronto Transit Commission

Lead TTC fare collection and transit enforcement strategy with expertise in governance, revenue protection, and operational oversight. This regular daytime role reports to the Chief Operating Officer.The Executive Director provides senior leadership across Special Constable Service, Revenue Protection, and Revenue Operations. The mandate covers safety, security, regulatory compliance, customer-focused service, modernization, and organizational performance. Success requires strategic planning, risk management, financial stewardship, and stakeholder leadership.Key Responsibilities:
Lead strategic direction, governance, and operational prioritiesOversee transit enforcement, fare collection, and revenue operationsStrengthen fare compliance and reduce revenue lossAdvance safety, security, and modernization initiativesRepresent TTC with agencies, officials, and community partnersRequirements:
Significant senior leadership experience overseeing complex operational portfoliosExperience leading large, multidisciplinary teamsExpertise in strategic planning, governance, and risk managementExceptional executive and Board-level communication skillsUniversity degree or equivalent education, training, and experienceBring executive leadership, revenue protection, and stakeholder expertise to TTC’s transit enforcement and fare collection portfolio.
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