Director Card Services Risk Management

Lead Card Services risk management and business operations at Fairstone Bank, supporting executive reporting, governance, and strategic execution.The Director, Business Operations & Risk Management serves as strategic advisor to the Chief Card Services Officer. This leader oversees first-line risk management across Credit Cards, Walmart Rewards Mastercard, Retail Financing, and growth initiatives. The role integrates governance, transformation, operating performance, technology delivery, regulatory readiness, and cross-functional coordination.Key Responsibilities:
Lead Business Operations for Card Services and annual strategic planningEstablish governance routines, scorecards, business reviews, and executive reportingServe as designated first-line Business Risk ManagerLead risk assessments, control evaluations, remediation, and issue managementOversee regulatory examinations, audits, and external reviewsRequirements:
University degree in business, commerce, risk management, economics, or related discipline10+ years of progressive leadership experience in relevant fieldsExperience partnering with executive leadership teamsStrong understanding of operations, governance, compliance, audit, and operational riskExperience leading transformation programs and cross-functional strategic projectsBring executive leadership, enterprise risk management, governance, and operational effectiveness expertise to Fairstone Bank Card Services.
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