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Food Manager (Rivers)

Federated Co-operatives

Key Job Responsibilities

Oversee all daily store operations, ensuring safe, effective, and compliant processes. Manage inventory control, product purchasing, merchandising, pricing, and store presentation. Provide leadership, coaching, and mentorship to all employees in the location. Determine staffing levels, participate in recruitment, onboarding, performance management, and employee development. Promote a positive, engaging, team‑centered work environment. Lead budgeting, financial reporting, expense management, and sales targets. Support execution of marketing strategies, loyalty programs, promotions, and competitive pricing. Identify consumer trends and recommend product selection or merchandising strategies to optimize sales. Ensure exceptional customer service standards are met consistently. Resolve customer concerns promptly and effectively. Maintain positive relationships with vendors, members, and community stakeholders. Represent Cooperative values and support its community‑focused mission. Education, Experience, and Other Requirements

High School required; completion of post‑secondary education in business or a related field considered an asset. 3‑6+ years of experience in a retail setting, 1+ year of leadership experience, ideally within the Co‑op Retailing System. Demonstrated experience in inventory management, budgeting, merchandising, purchasing, and store presentation. Experience ensuring compliance with Food Safety, OH&S, and HR policies. Proven track record of delivering high‑quality customer service, resolving customer concerns, and maintaining strong vendor and community relationships. Familiarity with maintenance planning, asset protection, and store inspections. Experience with HR processes such as recruitment, performance reviews, corrective action, and employee development planning. Personal Attributes

Solid customer‑service orientation; highly motivated and results‑oriented. Honest, trustworthy, and ethical. Strong interpersonal and communication skills. Leadership presence and team‑building ability. Ability to manage conflict constructively. Adaptable, flexible, and comfortable with ambiguity. Organized, detail‑oriented, and strong multitasking ability. Self‑aware and growth‑oriented. Community‑minded and relationship‑focused. What we offer

A competitive Compensation and Benefit Package: Competitive salaries Group Life Insurance Short‑ & Long‑Term Disability Extended Health and Dental coverage Employer‑contributed pension plan matched at 6% of salary We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

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Vacancy posted more than 2 months ago

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