Avp, Contact Center Transformation & Ai Enablement
Korn Ferry Group
Korn Ferry seeks an Assistant Vice President to lead a cross-border transformation of contact center operations, blending workforce management, quality, and analytics. The role shapes an AI-enabled operating model to improve capacity, performance, and customer outcomes.The candidate will oversee a large, distributed team, drive governance, and partner with senior leaders to translate insights into action and measurable improvements across operations and services.
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Vacancy posted more than 2 months ago
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