Enterprise Technical Account Manager

Guide enterprise customers as a Technical Account Manager at Camunda, combining platform adoption expertise with solution architecture and Kubernetes knowledge. Work closely with strategic accounts, including on-site travel as needed.Camunda’s Technical Account Managers serve as trusted technical advisors throughout each customer’s adoption journey. You will shape technical adoption plans, provide hands-on guidance, and help business and technical stakeholders achieve measurable outcomes. The work spans onboarding, ongoing operations, health checks, and escalation management.Key Responsibilities:
Serve as primary technical contact for designated enterprise customersBuild and execute tailored technical adoption plansProvide platform guidance and best practices through ongoing operationsConduct platform and solution health checks proactivelyCoordinate cross-functional teams to drive customer outcomesRequirements:
At least three years in technical account managementProgramming experience with Java, C#, Python, or similarUnderstanding of solution architectures and Kubernetes-related DevOps topicsAbility to explain complex issues to varied stakeholdersFlexibility for client site visits up to 50%Apply technical advisory, architecture, and customer relationship skills to help Camunda enterprise accounts succeed with process orchestration.
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