Branch Service Operations Manager

Lead branch service operations at Johnson Controls, managing teams, business processes, and customer satisfaction while driving financial performance.

As Branch Service Manager, you will own day-to-day tactical service operations and support branch objectives. You will manage service applications, coach teams, and coordinate forecasting, analysis, and business processes. The position requires strong communication, organization, and service-industry leadership.

Key Responsibilities:

• Own day-to-day local service business processes
• Forecast, analyze, and drive service business performance
• Supervise account, asset, invoicing, and file support
• Coach branch service teams on best practices
• Maintain delivery standards supporting profitable growth

Requirements:

• Minimum 10 years of service industry experience
• Experience managing service operations or dispatch scheduling
• Strong organization, communication, and attention to detail
• Ability to prioritize work by financial impact
• Experience with project accounting or costing principles

Apply service operations leadership, business process expertise, and team management to advance Johnson Controls branch performance.

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