Strategic Finance And Workforce Manager

Shape workforce strategy, labour relations, and organizational change for the City of Toronto’s Customer Experience Division through hybrid work.The Manager, Finance & Business Services provides strategic advice across finance, human resources, and business administration. You will lead recruitment, complement management, payroll, succession planning, collective agreement administration, and staff performance. The position also supports research, strategic planning, project initiatives, and cross-divisional relationships.Key Responsibilities:
Manage divisional staffing, recruitment, training, and succession planningCoordinate policies compliant with agreements and legislationManage grievance, arbitration, payroll, and personnel recordsLead performance measurement and continuous improvement activitiesRepresent the Division Head at senior meetings and committeesRequirements:
Experience leading human resources and labour relations functionsExperience with workforce planning, payroll, and collective agreementsConsiderable team leadership and performance management experienceExperience implementing strategic plans and organizational changeHighly developed stakeholder, communication, and report-writing skillsCombine workforce leadership, strategic planning, and financial management to advance Customer Experience Division priorities across Toronto.
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