Remote Investor Relations - Vice President / Senior Vice President

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $222 billion in global client assets invested in 1,778 funds, as of February 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 

About the Role

iCapital is looking to hire a Senior Vice President to lead the Investor Relations team for our fast-growing business in Canada. This is a fantastic opportunity for someone with the desire to work with a broad range of clients within a fast-paced, collaborative, and entrepreneurial environment. This senior leader will collaborate with our Client Solutions, Product Development, Legal and Compliance, and Client Success teams to introduce new products, enhance current offerings, and assist client operations in Canada. The role assists banks, brokers, dealers, family offices, and small institutions with investments in iCapital managed alternative funds, in addition to GPs looking to enter the Canadian market, providing expert advice and support on best practices. Our goal is to optimize the user experience, provide wholistic client experience management, and ensure our clients’ overall end-to-end success throughout the lifecycle of their investments.

Responsibilities

• Lead local team to provide dedicated coverage to GPs, Distributors and Family Offices, assisting them with investments and ongoing support, with a focus on client service excellence.


• Work closely with our local Sales and relationship management teams to ensure we are delivering the best of iCapital to our clients.


• Lead and participate in highly visible, cross-functional projects related to new offerings, client specific requests and regulatory changes.


• Manage the client’s journey from initial onboarding, delivering best in class service and ensuring a smooth process for all key moments in the lifecycle.


• Manage expectations effectively across all levels and deliver successful outcomes for issues that arise.


• Collaborate with internal teams to mitigate risks, improve processes, and influence strategic technology roadmaps to better serve our clients in the region.


• Consult with critical Fund Administrators to operationalize client specific nuances and fund events.


• Own and drive our business unit’s strategy locally, while contributing to the achievement of the company’s goals.

Qualifications

• 15+ years of experience in financial services, preferably in client service or investor relations -type roles in alternative investments


• Capable of thought leadership on topics such as client success and operational efficacy


• Considerable experience leading and developing a growing team


• Experience with high-net-worth clients, financial advisors, and fund managers


• Familiar with Canadian alternative fund structures and fund operations in Canada


• Excellent organizational skills and diligence


• Excellent interpersonal, written, and verbal communication skills


• Able to meet critical deadlines and work effectively under pressure


• Able to multi-task and work both independently and as a collaborator


• Bachelor’s Degree in a related field


• Fluent in French is a plus

Benefits

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit Twitter: @icapitalnetwork | LinkedIn: Awards Disclaimer:

iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.