Operations Analyst - Amazon - C$80,000 - C$90,000 A Year (Vaughan)

Overview

Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair, Scunci, Cuisinart, and BaBylissPro. Position

Operations Analyst – Amazon reporting to the V.P., Amazon. This role drives performance across the Amazon Canada business through reporting, forecasting, promotional planning, operational execution, and cross‑functional collaboration. The Operations Analyst acts as a central business partner across Sales, Finance, Supply Chain, and Operations to deliver actionable insights, improve processes, and support scalable growth initiatives. Responsibilities

Business Reporting & Insights

Own weekly and monthly reporting across Amazon Canada retail KPIs, financial performance, profitability, and operational metrics. Utilize tools including Power BI, Pacvue, Profitero, Vendor Central, Stackline, and internal reporting systems to maintain accurate reporting and deliver actionable insights. Analyze business performance, identify risks and opportunities, and provide recommendations to the Amazon team and leadership. Support data governance and ensure accuracy across financials, KPI reporting, and business operations. Demand Planning & Forecasting

Lead Amazon demand forecasting activities in partnership with Account Managers and Demand Planning teams. Support development of forecasts for promotional events, new product launches, and category expansions. Monitor forecast accuracy and adjust projections based on sales trends, inventory levels, and market dynamics. Provide forecasting guidance, reporting support, and best practices to Account Managers. Promotional & Deal Strategy

Manage end‑to‑end promotional planning and execution for key Amazon events including Prime Day, Holiday, and other tentpole periods. Support product selection, promotional forecasting, ROI analysis, and daily performance reporting during events. Partner with internal teams on bulk buy strategies and inventory optimization initiatives. Track promotional spend and performance against approved plans and financial targets. Operations & Supply Chain Optimization

Partner with Supply Chain, Operations, and Amazon stakeholders to improve in‑stock performance, fulfillment metrics, and operational efficiencies. Identify and help resolve operational issues related to purchase orders, compliance programs, inventory flow, and chargebacks. Lead continuous improvement initiatives focused on streamlining processes and improving operational KPIs. Financial Reconciliation & Compliance

Support the VP with weekly financial reporting and business performance updates. Assist with financial reconciliation processes, deduction tracking, and escalation management. Partner with internal teams to reduce chargebacks, improve compliance metrics, and protect margin performance. Identify opportunities to improve financial accuracy, reporting consistency, and operational accountability. Cross‑Functional Collaboration

Serve as a key point of contact across Sales, Finance, Supply Chain, and Operations teams. Communicate business performance, risks, opportunities, and recommendations to internal stakeholders. Support strategic planning discussions through data‑driven insights and operational analysis. Growth & Efficiency Initiatives

Continuously evaluate business performance to identify growth opportunities and operational efficiencies. Champion scalable processes, reporting automation, and best practices across the Amazon business. Support development of long‑term operational and commercial strategies. Minimum Qualifications

Degree in Business or similar education, or experience in Commerce, Analytics, Supply Chain, Finance, or a related field. 3+ years of experience in e‑commerce, Amazon Vendor Central, sales operations, business analytics, or forecasting. Experience working cross‑functionally within a fast‑paced retail, e‑commerce, or CPG environment preferred. Strong analytical and problem‑solving skills with advanced Excel proficiency. Robust attention to detail and a high level of accuracy. Experience with Power BI, Stackline, Vendor Central, SAP IBP, and forecasting/reporting tools preferred. Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Excellent verbal and written communication skills. Proficient with MS Office, Word, Excel, PowerPoint, Outlook, and SAP. What We Offer

Salary: $80,000 – 90,000, depending on experience, skills, and capabilities. A collaborative culture that values growth, innovation, initiative, and ownership. An attractive compensation package including comprehensive medical/dental/vision benefits, life & disability insurance, defined contribution pension plan, and EAP & Employee Wellness programs.

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