Junior Knowledge Management Writer

Shape clear internal content with plain language and accessibility skills for CIBC’s Knowledge Management team while working within Canada’s current jurisdiction.As a Junior Technical Writer, you will write and edit processes for frontline and back-office employees. You will collaborate with Content Leads, Content Writers, French Content Specialists, and Intake Consultants. Your work supports accurate, accessible content for Knowledge Central.Key Responsibilities:
Write and edit internal processes for employee audiencesMaintain procedures, policies, product information, and communicationsSupport documentation work packages for CIBC projectsCoordinate needs-assessment and documentation review sessionsRecommend content reuse, search optimization, and plain-language solutionsRequirements:
Currently pursuing a B.A. in English or the ArtsExcellent English grammar, spelling, and plain-language skillsStrong verbal communication, analytical, and problem-solving abilitiesKnowledge of Microsoft Office 365;
Jira familiarity is an assetMust reside and work within the current Canadian jurisdictionApply your technical writing, content management, and accessibility skills to support accurate Knowledge Central documentation at CIBC.
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