C Customer Solutions Analyst At Nestlé Winnipeg

Join Nestlé as an O2C Customer Solutions Analyst in Brampton, ON, supporting Order to Cash activities in a hybrid work model. Manage order issues and optimize customer solutions efficiently. This 12-month contract position focuses on handling customer inquiries, resolving order block issues, and validating compliance fines.

You will be integral in investigating transportation and warehousing concerns while collaborating with stakeholders to address master data issues. An emphasis on process improvement using LEAN tools ensures an agile workplace.

Key Responsibilities

• Manage and optimize Order to Cash activities
• Resolve demand capture failures and blocked orders
• Validate customer deductions and compliance fines
• Investigate transportation and billing issues
• Collaborate with stakeholders to tackle data issues

Requirements

• Robust communication skills with stakeholders
• Ability to multi-task and handle pressure
• Intermediate proficiency in MS Office
• Bachelor’s degree in Business/Supply Chain preferred
• Bilingual English and French skills are a plus

Leverage your customer service skills and supply chain knowledge with Nestlé’s dedicated team.