salesforce crm project manager.

Our client, a prominent leader in the Canadian healthcare and pharmaceutical distribution sector, is seeking a seasoned Senior Salesforce CRM Project Manager. In this pivotal role, you will spearhead the strategic planning, orchestration, and seamless execution of enterprise-scale Salesforce initiatives. Operating within a mature corporate structure, you will ensure complex cloud solutions are delivered on time, within scope, and in perfect alignment with corporate governance standards. This is an exceptional opportunity to drive digital transformation and influence cross-functional technology landscapes across the Canadian market.

Advantages
Competitive Compensation: Highly attractive hourly rate or annual salary structure with comprehensive corporate perks.

Dynamic Work Environment: Join a forward-thinking, collaborative team utilizing modern project management tools and methodologies.

Professional Growth: Lead high-visibility, impactful enterprise projects that shape the future of healthcare technology.

Flexible Hybrid Setup: Enjoy the perfect balance of collaboration and remote flexibility with a 2-day-a-week in-office schedule at a modern Mississauga campus.

Long-Term Potential: Kickstart your journey with a stable 9-month initial tenure featuring strong prospects for contract renewal or full-time permanent conversion.

Responsibilities
Strategic Project Delivery: Lead the end-to-end lifecycle of Salesforce CRM implementations, maintaining strict control over scope, timelines, deliverables, and financial forecasting using advanced enterprise portfolio management software.

Agile & Hybrid Governance: Facilitate core Agile ceremonies—including sprint planning, daily stand-ups, and retrospectives—while collaborating closely with Product Owners to optimize backlog health and release schedules.

Stakeholder Engagement: Act as the primary liaison between business units, technical architects, and executive leadership, delivering transparent status reports and facilitating steering committee evaluations.

Vendor and Partner Management: Direct day-to-day operations with external systems integrators and managed service providers, monitoring performance metrics and ensuring accountability to contract commitments.

Risk & Operational Readiness: Oversee risk mitigation strategies, compliance protocols (such as SOX requirements), cutover coordination, and post-launch hypercare phases to guarantee smooth operational deployment.

Qualifications
Education: Bachelor’s degree in Information Systems, Business Administration, or a closely related field (or equivalent professional experience).

Professional Experience: 5 to 7+ years of dedicated project management experience steering large-scale enterprise application deployments, with a proven track record specifically in Salesforce CRM or major SaaS implementations.

Methodology Expertise: Deep understanding of Agile, Scrum, and hybrid frameworks, with a demonstrated ability to unblock teams and maximize delivery velocity.

Vendor Relations: Solid background coordinating matrixed, cross-functional teams and managing tier-one external vendors.

Preferred Assets: Professional certifications (PMP, Scrum Master, or SAFe); experience with Sales, Service, or Experience Clouds; familiarity with Salesforce DevOps/release management; or prior background in a highly regulated industry (healthcare, life sciences).

Communication: Exceptional English communication and stakeholder management skills to interface across diverse business units.

Summary
Location: Mississauga, ON (Greater Toronto Area)

Work Model: Hybrid (2 days per week onsite)

Position Type: 9-Month Contract (With possibility of renewal or permanent conversion)

Industry: Healthcare / Pharmaceutical Logistics

Specialization: Salesforce CRM Project Management

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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