Vp Kyc Program Management Toronto

Lead KYC program delivery in hybrid Downtown Toronto, applying lifecycle management and stakeholder leadership across Capital Markets. Oversee onboarding, refresh activities, and client outreach.As Vice President, you will lead the end-to-end Know Your Customer program, including New-to-Bank onboarding and periodic refreshes. You will coordinate business, clients, Operations, Compliance, Risk, and external consulting partners. The mandate includes maternity leave coverage, an onshore team of four, and approximately 200 offshore contractors.Key Responsibilities:
Lead Capital Markets onboarding and KYC refresh programsOversee due diligence against regulatory and service expectationsManage consulting partner performance, governance, and corrective actionsCoordinate stakeholder meetings, reporting, escalations, and client outreachDrive remediation, workflow improvements, controls, and documentationRequirements:
Seven or more years managing vendors or outsourced operationsPeople management experience in high-volume operational environmentsStrong KYC, customer due diligence, lifecycle, and risk knowledgeCross-functional leadership and stakeholder engagement experienceBachelor’s degree in law, Finance, Risk Management, or related fieldBring KYC leadership, vendor management, and operational judgment to this Toronto-based Vice President assignment.
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