Senior IAM Engineer

N2P Systems is seeking an experienced Senior IAM Engineer to join our enterprise technology delivery team in Montreal, Quebec, Canada. At N2P Systems, you will put 5-8 years of hands-on experience with Identity and Access Management, Ping Identity and Ping Directory Server to work on mission-critical enterprise systems. This is an existing full-time, hybrid vacancy with N2P Systems.

The Senior Identity and Reliability Engineering Specialist will help build, maintain, and optimize enterprise identity lifecycle management platforms and directory services supporting large-scale, business-critical systems. The role focuses on identity infrastructure, security, availability, and reliability across a global environment handling hundreds of thousands of accounts and billions of requests per day. The specialist will collaborate with engineering teams and system owners to strengthen identity services, improve system resilience, and support business continuity and disaster recovery objectives.

N2P Systems uses AI to help screen and assess applications for this role. N2P Systems is an enterprise technology consulting and digital solutions firm operating across Canada, the United States and India.

Key Responsibilities:

• Build, maintain, and optimize global enterprise identity services and directory infrastructure.
• Assess system performance, identify reliability gaps, and contribute to technical improvements.
• Integrate identity solutions across the organization in collaboration with cross-functional teams.
• Ensure compliance with security standards and established engineering best practices.
• Resolve issues escalated by customers and engineering specialists.
• Provide advanced technical support and guidance to stakeholders.
• Align identity and access management infrastructure with current and future business requirements.
• Collaborate with development teams to improve system architecture, resilience, availability, and performance.
• Drive initiatives that strengthen system security and operational efficiency through automation and process improvements.
• Partner with system owners to support business continuity and disaster recovery efforts for IAM systems.
• Participate in a shared 24/7 on-call rotation several times per quarter.

Required Skills & Qualifications:

• At least five years of professional experience in a relevant technical field.
• A bachelor's degree in a relevant discipline.
• Familiarity with enterprise identity lifecycle management and directory services.
• Understanding of identity security, encryption in transit, certificate management, and security compliance.
• Experience with Unix or Linux system administration.
• Familiarity with infrastructure automation, version control, and CI/CD tooling.
• Ability to troubleshoot complex infrastructure issues and contribute to system reliability improvements.
• Willingness to participate in a shared on-call rotation supporting global identity services.

Preferred Qualifications:

• Familiarity with Ping Identity, Ping Directory Server, ForgeRock Directory Services, ForgeRock IDM, or Microsoft Entra ID.
• Knowledge of standards-based identity protocols, including LDAP and SCIM.
• Experience with TLS and certificate management.
• Familiarity with Red Hat Enterprise Linux or CentOS.
• Experience with infrastructure as code and automation tools such as Terraform and Ansible.
• Familiarity with Git and Jenkins pipelines.
• Experience supporting high-availability identity platforms, business continuity, and disaster recovery initiatives.
• Experience improving system reliability, performance, security, and operational efficiency.

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