Events & Public Programs Manager

Events & Public Programs Manager

Employer: Canadian Bushplane Heritage Centre

Location: Sault Ste. Marie

Salary: $45,000 to $49,000

Duration: Full Time

Closing Date: July 01, 2026

Job Description

The Event and Public Programs Manager leads, directs and supervises a team to develop and deliver quality programs and events that generate funds and exceptional guest experiences. The Event and Public Programs Manager oversees the execution of CBHC special events (fundraising), public programs (seniors, children, etc.) and client events. This core position is responsible for connecting with partners, stakeholders and businesses to build relationships, sell and develop CBHC’s value in the community.

Responsibilities & Duties

• Develop and administer the annual Business Plan and Budget for Events and Public Programs (Event Rentals, Bar/Canteen, Programming, Fundraising, etc.), aligning objectives with the Strategic Plan.
• Lead the Fundraising Committee and develop Annual Special Events plan and budget. Organize all aspects of Annual Special Events, including lining up vendors, setting and following budgets, coordinating advertising/promotion, seeking out sponsorship and managing volunteers and staff. Oversee and support development of Small Special Events and Programs.
• Book, coordinate and deliver client events (weddings, meetings, group tours, etc.), including proposals, contracts, deposits, communications and coordination of services (e.g., catering, bar, etc.).
• Develop and maintain relationships with vendors and partners (e.g., caterers, decorators, tourism stakeholders, etc.).
• Manage Food and Beverage (bar, concession, event supplies) operational practices including staffing, policies and procedures, pricing, inventory controls, purchasing and the POS.
• Implement and enforce bar and food service (e.g., concession) controls and service policies, following all AGCO and Public Health regulations. Ensure all staff are trained and follow these policies.
• Contribute to the development of the annual Marketing Plan and Budget for the Centre. Work closely with the Communications Coordinator to promote the CBHC effectively.
• Develop all systems, policies and procedures associated with Events, Public Programs and Food & Beverage.
• Oversee plan, schedule, development and delivery of all public programs including group tours, seniors and children’s programs (Day camps, weekly workshops, etc.), ensuring optimal use of space and a quality guest experience.
• Observe all legislative and corporate safety procedures, and ensure staff and volunteers under their direction observe and adhere to all health and safety and other CBHC policies, procedures.
• Ensure staff performance meets the targets set out in annual performance reviews and organizational objectives.
• Organize hiring, training and performance management of Flight Crew and assigned Coordinators.
• Participate on the Marketing Committee monthly and other committees, as required.
• Other duties, as may be assigned by the Executive Director from time to time.

Work Conditions & Environment

Hours of Work: Salaried position based on 37.5 hours per week or the time required to complete the job. Evenings and weekends required.

Location of Work: Most time is expected to be onsite at 50 Pim Street. Access to a reliable vehicle required.

Vacation: 3 weeks paid vacation time.

Benefits

Health, dental and disability benefits after six months.

Required Skills

• Minimum 3 years management experience, preferably in Events, Hospitality, Food & Beverage or Program Management.
• Post‑secondary degree or diploma in a related field.
• Proven record of exceeding guest expectations.
• Sound knowledge of AGCO liquor laws and food safety laws, and food and beverage cost management best practices.
• Prudent and appropriate human resource experience in the management of staff and volunteers. Skills in leadership, training and coaching to motivate and retain staff and volunteers to provide excellent customer service and improved productivity.
• Proven Sales skills.
• Above average written and verbal communication skills.
• Ability to exercise due diligence and implement effective risk management techniques.
• Proven experience managing budgets.
• Ability to develop and maintain relationships with a variety of stakeholders.
• Demonstrated innovation and creativity in solving challenges.
• Experience in fundraising.
• Smart Serve and Safe Food Handler certified.
• Must be able to obtain a Vulnerable Sectors Check.