Retail Supervisor

Position TypeFull TimeCareer areaRetail StoresLocation4318 King St E, Kitchener, Ontario N2P 2G5, CanadaJob IDR-85082Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?Location & Store Type: Nike Kitchener StoreStarting Pay Rate: $21.00+/hour + RSP match + Benefits + 3 weeks PTO/vacationHours: 40 hours per week, including nights and weekendsWe believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.Lace Up as a Nike Retail SupervisorAs a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.Rewarded for a Job Well DoneHealth, Wellness and Dental Benefits InsuranceTuition Reimbursement program, Employee Assistance program, Retirement Savings Plan MatchAccrued Paid Time Off and Holiday PayThe opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)Discounts for you and your familyPutting Your Best Foot Forward1 year of retail or consumer service experience preferredFlexibility to work nights, weekends and holidays based on store needsUse customer service authentically to ensure customers feel seen and understood in our storesAbility to learn and train on the latest products and technologiesPhysical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.What You're Responsible ForBeing enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needsBringing your positive attitude and passion to your teammates and customers every dayLead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journeyPlaying by the rules and being professional, demonstrating integrity, reliability, and kindness(In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), 2005, and the City of Toronto’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known when contacted for interviews.)We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.Nous offrons plusieurs mesures d’adaptation pour faciliter notre processus d’entrevue, notamment des lecteurs d’écran, des interprètes en langue des signes, un lieu accessible et unique pour les entrevues en personne, le sous-titrage, ainsi que d’autres ajustements raisonnables au besoin. Si, au cours de votre navigation dans notre processus de candidature, vous constatez que vous avez besoin d’aide ou d’une mesure d’adaptation en raison d’un handicap, veuillez remplir le formulaire de demande d’adaptation pour les candidats.NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.What You Can ExpectOUR HIRING GAME PLAN01 ApplyOur teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.02 Meet a Recruiter or Take an AssessmentIf selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.03 InterviewGo into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.