Security Customer Solutions Architect

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Company: Softchoice

Whyyou’lllove Softchoice :

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you’ll have:

Are you ready to be at the heartof themost criticaltechnology solutionfor every customer? Securityremainsa top priority inshaping the future of how organizations harnesscutting-edgetechnologywhile protectingtheir data, intellectual property, people, and customers. As a pivotal member of our team, youwon’tjust be selling solutions—you’llbe empowering our customers to unlock the full potential oftheir technology investments by helping create integrated, comprehensive security solutions across the industry’s leading software and hardware security providers.

At Softchoice, your influence will reach far beyondassessmentsand bills of material.You’llhave the unique opportunity to architect and deliversecurity platformsthat become the backbone of our customers’ success, transforming how theyprovide confidence at every level of their organization, that they are secure. Through ourplatformizationstrategyapproachthat leads customers on a journeywith the principles of ain a Zero Trust Framework—leveraging deep alliances with Microsoft,Cisco,Palo Alto, and many more leading security solutionproviders,—you’ll help organizations move from vision to execution, makingsecuritypractical, durable, and truly impactful.

Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformativesecurityroadmap.You’llbe instrumental in shaping business cases that deliver reducedoperational costs,improved security posture,and strengthen compliance—while mapping out the tangibleroadmap milestonesthat drive executive buy-in and long‑term adoption.

In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating seamless collaboration to deliver security solutions tailored precisely to each customer’s unique needs. You’ll facilitate boardroom-level discussions, influence strategic decision‑making, and see your recommendations come to life in ways that redefine what’s possible for your clients.

Ifyou’repassionate about making a lasting impact, eager to championimprove security solution adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity.

What you will do:

• Generate demandand build sales pipelinefor security‑specific solutionsin a defined territoryincluding ownership of the Revenue andGross Profitattainment
• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.
• Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact.
• Take a services lead approach to help clients architect and design a security architecture as it relates security incident management, threat & vulnerability management to include market leading SIEM & SOAR event management platforms
• Help customers define best practices and key processes and systems to provide guidance on SecOps best practices and efficiencies
• Facilitate C‑level conversations to enhance understanding ofsecurityand bring alignment at customers to specificsecurityinitiatives
• Partner co‑sell & funding: align with Microsoft, Cisco, and Palo Alto (among other complimentary OEM’s)to unlock workshops,customer incentives, and POC funding motions that accelerate deals.
• Pipeline discipline:maintainaccurateSalesforce hygiene and weekly cadence on funnel adds and sufficiency;
  leverage Sales Ops dashboards.
• Evangelize responsibly: positionsecurity platforms and complimentary solutions to those platforms,surrounding endpoint,DLP,identity,network,andcloud securityto reduce risk while scaling value.

What you bring to the table:Professional Experience:

The ideal candidate will bring 5 to 10+ years of demonstrated success in solutions sales, specifically focused on security platforms. This experience should include a proven track record in selling multi‑vendor integrated solutions and professional services.

Security Platform Expertise:

• Microsoft:Proficiencywith Microsoft’s security stack (Defender, Entra, Purview,XDR,Sentinel, Copilot for Security)
• Cisco: Familiarity withBreach, Cloud, and User Protection suites and the associated products included(Firewalls, XDR, ISE,Duo,Umbrella, etc.)
• Palo Alto: Experiencewith/Awareness ofNetwork, Cloud, and SecOps product and solution suites
• Ecosystem: Awareness ofSophos,Crowdstrike,Fortinet, Zscaler,SentinelOne, F5, Proofpoint,Cyberark,Wiz, RSA, and other leading solutions
• Working knowledge of emerging products, services, protocols, and standards in support of security improvements and risk

Business Acumen:

The candidate shouldpossessthe ability to translate executive-levelobjectives—such ascompliance,security operations,risk, and customer/employee experience—into a well-structuredsecurity platformroadmap and adoption plan. They must be able to present a clear narrative connectingmultiple security layers, SecOpsand governance to desired business outcomes.

Team Leadership and Orchestration:

Proven capability in leading virtual pursuit teams and coordinatingpartnerco‑selling and funding efforts is essential.

Technical Familiarity.

The candidate should be familiar with security infrastructure and layers, including Endpoint, Network, Identity, and Cloud solutions as well as SecOps and understand how these solutions integrate and support zero trust framework design and implementation.

Willingness and ability to travel frequently within a designated Sales District, up to 40% of the time.

Compensation

A reasonable estimate of the current base pay range for this position is $120,000-$160,000 annually + 40% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to View email address on ca.hrm.tc. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education and employment history.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career.

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