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Senior Full Stack Software Engineer

Amazon.com, Inc.

Build Amazon Customer Service solutions with full-stack expertise across Lambda, Fargate, and React in Toronto. Shape tools for customer service associates.As a Senior Software Development Engineer, you will help evolve associate-facing solutions within Amazon Customer Service. You will guide architecture, lead greenfield projects, and collaborate with Product, UX, Data Science, and Business Intelligence. The team develops AI-powered coaching and contact analysis systems for customer service excellence.Key Responsibilities:
Own full-stack solutions from Lambda and Fargate through React frontendsDefine technical strategy for scalable team and organizational architectureGuide greenfield projects and mentor software development engineersCollaborate with cross-functional teams on innovative solutionsDeliver high-quality software consistently within an agile environmentRequirements:
Five-plus years of professional software development experienceFive-plus years programming with at least one languageFive-plus years leading design or architecture for systemsExperience mentoring, serving as tech lead, or leading teamsExperience with full software development lifecycle practices preferredApply full-stack engineering, scalable architecture, and technical leadership to Amazon Customer Service products in Toronto.
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Vacancy posted 18 minutes ago
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