Community Manager - Social Media (Contract)

Our client, a large enterprise organization, is seeking a Community Manager for a 12-month contract opportunity, with strong potential for extension and conversion to full-time.
This is a
hybrid role requiring onsite presence 2-3 days per week
at a downtown Toronto office. The role focuses on
building and engaging online communities across social media platforms, supporting brand growth and customer engagement initiatives.
The Key Responsibilities include the following;
Publish and manage content across social media platforms, ensuring alignment with brand voice
Monitor and respond to comments, messages, and interactions in a timely and engaging manner
Proactively engage with audiences and participate in relevant online conversations
Build and nurture relationships with followers, advocates, and influencers
Support community-building initiatives such as campaigns, contests, and online events
Analyze engagement metrics and optimize content and outreach strategies
Collaborate with internal teams to support audience growth and campaign effectiveness
Develop compelling copy tailored to different platforms and audience segments
The Must-Have Requirements include the following;
2-3 years of experience in community management or social media roles
Proven experience building and engaging online communities
Strong copywriting and communication skills
Experience with social media management and analytics tools (e.G., Hootsuite, Sprinklr)
Ability to analyze engagement data and optimize strategies accordingly
The Nice-to-Have's include the following;
Experience with content strategy and digital marketing planning
Agency experience
French language skills
Understanding of regional markets (e.G., Quebec)
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