TEST 20210608 CER - Customer Experience Representative
Full-time
IndigoSB
Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
Job Description
* Adding joy to our customers’ lives and finding new, meaningful ways to improve the customer experience
* Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
* Sharing your passion for Indigo’s unique assortment of books and life-enriching products, and generating excitement about new products, promotions and programs
* Connecting with communities by leading and supporting Indigo events with the highest degree of professionalism
* Contributing to Indigo’s amazing team spirit
* Using merchandising standards to create a visually appealing, stimulating store
Qualifications
* Previous employment in retail or the services sector
* Have worked in sales or merchandising
* Knowledge of Indigo product lines and offerings is an asset
Additional Information
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.
WELCOME HOME
Vacancy posted 8 hours ago
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