Senior Business Unit Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.JOB SUMMARY
Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.ESSENTIAL DUTIES AND RESPONSIBILITIES
The Senior Business Unit Manager is a member of the plant strategic leadership team.Demonstrates an entrepreneurial spirit and drive.Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.Negotiates contract terms and/or amends established contract terms with customers.Exhibits demonstrated sales/revenue growth success with past and current customer base.Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization.Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for others.Pricing (i.E. materials and value-add).The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s workcell business model.Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.Assumes leadership role in site-level strategic planning meetings.Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.May perform other duties and responsibilities as assigned.JOB QUALIFICATIONS
Excellent communication skillsGlobal business awareness/experience (e.G., taxation, laws, culture)Extensive knowledge of total Jabil solutions available for offerStrong financial skill knowledge and aptitude (e.G. balance sheet and income statement)Strong operational knowledge (e.G., manufacturing, supply chain)Jabil tools (Financial system, quote process, etc.)Contract knowledge fundamentalsLeadership/people-management skillsStrong customer service skills and experienceESSENTIAL SKILLS, ABILITIES AND EXAMPLE BEHAVIOR(S)
ORGANIZE: Able to assemble appropriate resources (people, funding, material, support) to get things done;
Able to manage multipleactivities simultaneously to accomplish goals;
Able to schedule and coordinate work of others;
Able to establish efficient work procedures to meet objectives;
Able to form the right structures and teams to enhance productivitySPEAK COMPETENTLY: Able to speak clearly and concisely;
Able to use appropriatevocabulary for the audience;
Able to get point across unambiguously and check for understandingDELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs;
Able to make customer satisfaction a high priorityNEGOTIATE: Able to apply effective questioning and listening techniques to determine each party's position;
Able to look for commonground and build on areas of agreement to reach win-win outcomes;
Able to ensure the agreed-upon alternatives have the support of all parties involvedBUILD EFFECTIVE TEAMS: Able to promote team cohesiveness, cooperation and effectiveness;
Able to actively seek the ideas and help of others, and contribute own ideas and actions to achieve team goals;
Able to consider feelings and needs of others when working together to meet common goalsCOACH: Able to observe and track performance in order to instruct, guide, encourage, and support employees;
Able to provide positive and developmental feedback on performance;
Able to place emphasis on continuous improvementEMPOWER OTHERS: Able to establish an environment where risk-taking, ideas and initiative are encouraged;
Able to "push down" authority and responsibility, creating a sense of ownership of jobs or projects;
Able to reinforce and coach, offering help without removing responsibilityINFLUENCE: Able to use effective communication and interpersonal skills to convince others to accept ideas or goals (with or without the formal authority of a higher position);
Able to gain agreement and commitment from others to support and implement methods or processesMOTIVATE: Able to create enthusiasm for the work and a desire to excel as an individual or as a team;
Able to solicit, use, and / or build on ideas of others;
Able to recognize individuals for their contributions;
Able to reinforce desired behaviorsPROVIDE DIRECTION: Able to establish and communicate a common vision;
Able to translate company strategy into team goals and objectives;
Able to set clear priorities;
Able to clarify roles and responsibilities through individual performance plans;
Able to make self available for questionsACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles;
Able to demonstrate honesty in all actions;
Able to admit and correct mistakes promptly;
Able to assume full responsibility and accountability for own actionsDO WHATEVER IT TAKES: Able to maintain perseverance in the face of obstacles;
Able to take charge, know what is needed or find out, and move forward;
Able to stand up for ideas in the face of resistance;
Able to work with others to expand on ideasDELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external);
Able to ensure all details are covered and adhere to Jabil’s policies;
Able to strive to do things right the first time;
Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized;
Able to define high standards for quality and evaluate products, services, and own performance against those standardsBE DECISIVE: Able to make sound decisions within time constraints;
Able to commit to a course of action, even in ambiguous situations, without excessive deliberation;
Able to identify unique(but effective) solutionsTHINK STRATEGICALLY: Able to see the "big picture" and be future-thinking;
Able to anticipate future trends and consequences accurately;
Able to take a broad perspective;
Able to create a visionof organizational objectives;
Able to make decisions based on long-term company goalsEDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's Degree required. Masters Degree preferred.Degree in Engineering, Finance/Accounting, or Business Management preferred.Six (6) to eight (8) years work-related experience required, preferably in Financial or Manufacturing Operations fields.Industry-specific experience helpful and/or preferredPrevious Business Unit Manager (or equivalent job) work experience preferredOr an equivalent combination of education, training or experience.WORKING CONDITIONS
Regular business hours. Some additional hours may be required.Travel requirements: Domestic and International, up to 50%.Climate controlled office environment during normal business hours.PHYSICAL REQUIREMENTS
SittingWalkingStandingBending/Squatting/StoopingReachingBalancingTwistingCrawlingHands in waterKneelingData Entry/TypingUnusual hearing or vision demands: None specified^Other physical demands or notes: Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.The pay range for this role is $135,700 - $244,300. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans;
401(k) retirement plan and employee stock purchase plan;
and paid time off.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.Com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to View email address on ca.hrm.tc or calling View phone number on ca.hrm.tc with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong #AWorldofPossibilities
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