Senior Customer Reliability Engineer

Job Description Summary
The Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.Job Description
Essential Responsibilities
System Monitoring & Analysis
Monitor industrial equipment and systems using SmartSignal or similar predictive analytics platforms.Analyze sensor data, vibration patterns, temperature readings, and other operational parametersIdentify anomalies, trends, and patterns that indicate potential equipment issues-Interpret predictive maintenance alerts and recommend actionsData Management
Configure and maintain data collection systems and sensors - Ensure data quality, accuracy, and completenessManage historical data archives and trending analysis - Integrate multiple data sources and systems Predictive MaintenanceIdentify opportunities to refine predictive models for equipment failure preventionCreate maintenance schedules based on equipment condition rather than time intervalsCollaborate with maintenance teams to optimize repair and replacement strategiesGenerate detailed condition monitoring reportsProvide early warning notification systems for critical equipment failuresInvestigate equipment performance issues and root causesSupport emergency response and unplanned outage investigationsProvide technical expertise during equipment failuresRecommend corrective actions and improvementsCommunication & Collaboration Stakeholder Engagement
Communicate findings to operations, maintenance, and management teamsPresent technical data in accessible formats for technical and non-technical audiencesCoordinate with field technicians and maintenance personnelSupport decision-making processes with data-driven insights Documentation & ReportingCreate and enhance standard operating procedures for monitoring activitiesDocument lessons learned and best practicesContinuous Improvement Technology Enhancement
Stay current with advances in condition monitoring technologyEvaluate and implement new monitoring techniques and toolsOptimize alarm settings and notification systemsContribute to the development of monitoring strategies Training & Knowledge TransferTrain operators and maintenance staff on monitoring systemsDevelop training materials and proceduresShare expertise across different plant locations or business unitsMentor junior engineers and techniciansIndustry-Specific Applications
Depending on the industry, responsibilities may also include:Power Generation: Monitoring turbines, generators, and auxiliary equipmentOil & Gas: Pipeline monitoring, compressor stations, and refinery equipmentManufacturing: Production line equipment, motors, and process systemsRequired Qualifications
Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).Engineering knowledge, data analysis skills, and practical understanding of industrial equipment operation and maintenance.Fluent in English and Portuguese or Spanish.Desired Characteristics
Strong oral and written communication skills.Demonstrated ability to analyze and resolve problems with limited oversightAbility to document, plan, market, and execute programs. Established project management skills.Additional Information
Relocation Assistance Provided: No#LI-Remote - This is a remote positionGE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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