Manager, Technology Product Quality & Testing

Reporting to the Director, Technology Product & Business Application Support, the Manager, Technology Product Quality & Testing, leads a team responsible for testing software and business applications across the Corus application portfolio.
This role balances two priorities. You will lead the team's day-to-day testing delivery, including functional, regression, integration and business-oriented testing, while gradually expanding the team's quality engineering and test automation capability.
Initially, you will work alongside the team to establish a practical and maintainable automation foundation. Over time, your focus will shift toward coaching, technical guidance, test strategy, people leadership and continuous improvement. Automation will complement manual testing and will be applied where it provides clear and sustainable value.
You will contribute by:
Lead, coach and support a team of QA professionals with varied technical experience
Develop risk-based test strategies and priorities based on the scope, complexity, likelihood of failure and business impact of changes across the team’s application portfolio
Plan and coordinate functional, regression, integration, exploratory and release testing
Ensure test plans, results, defects and release risks are documented and communicated clearly
Coordinate test environment and test data needs with application, platform, business and vendor teams
Coordinate defect triage and resolution with application teams, business stakeholders and vendors
Partner with application, product and business teams early in the change lifecycle to identify quality risks, clarify test requirements and improve testability
Coordinate business testing and UAT where business validation is required
Provide a clear quality and release-readiness recommendation to the accountable release stakeholders
Manage team capacity, workload, hiring, performance and development
Work hands-on with the team to establish and grow a maintainable test automation approach
Prioritize automation based on risk, repeatability, business value and long-term maintenance effort
Identify opportunities to automate testing across user interfaces, APIs, integrations, data exchanges and end-to-end business processes where practical
Establish and continuously improve the team’s overall testing framework, standards and practices across manual and automated testing
Coach team members through pairing, review, structured learning and practical application
Work with platform and technology partners to incorporate automated tests into delivery pipelines where appropriate
Introduce meaningful quality metrics that support risk, release and improvement decisions, including measures of test effectiveness, automation reliability and escaped defects rather than test volume alone
Expand the team's testing coverage into additional software and business applications based on business risk, capacity and team readiness
Continue to improve manual testing, integration testing and business-testing practices alongside automation
Skills and experience you will bring:
5 or more years of progressive experience in software testing, quality assurance or quality engineering
At least 2 years of experience leading or managing QA professionals, including coaching, work allocation or performance responsibilities
A pragmatic practitioner and coach, comfortable stepping in to help directly when needed
Strong experience with manual functional, regression and integration testing
Experience developing test strategies and coordinating testing across complex applications or system integrations
Hands-on experience creating and maintaining automated tests using at least one modern automation framework
Ability to help design and establish an automation approach while building capability and ongoing ownership across the team
Practical understanding of SDLC, STLC, defect management and release validation
Working knowledge of CI/CD concepts and how automated tests can be incorporated into delivery workflows
Experience working with business stakeholders, application teams and third-party vendors
Ability to communicate testing status, quality risk and recommendations to technical and non-technical audiences
Proficiency with modern automation technologies such as Playwright, Cypress, Selenium or WebdriverIO
Background working with enterprise applications, packaged software or vendor-managed platforms
Exposure to performance or load testing
Familiarity with Azure DevOps, Jenkins, GitHub Actions or similar delivery platforms
Knowledge of broadcast, media, advertising, revenue or financial systems
Familiarity with ITIL, IT General Controls or audit-sensitive technology environments
ISTQB, ITIL, Agile or Scrum certification
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