Regional Operations Manager

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.
WHY CHOOSE MAZERGROUP?
Employee Discounts You'll Love : Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
Opportunities to Grow:
We invest in you with paid training and development.
Planning for Your Future:
Benefit from our RRSP matching program.
Comprehensive Health Coverage:
Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
Support When You Need It : Our Employee and Family Assistance Program (EFAP) is here for your well‑being, whenever you need it.
Bring Your Friends Along:
Earn rewards through our referral bonus program when you help grow the Mazergroup family!
WHAT YOU'LL DOJoin our leadership team as a Regional Operations Manager, where you'll provide strategic leadership and operational direction for our Parts and Service teams. You'll work closely with dealership leaders to drive profitability, operational excellence, customer satisfaction, and team development across multiple locations.
No two days are the same, but here's what you can expect:
Lead and support Parts and Service teams across your region
Establish operational goals, expectations, and performance standards
Develop and execute annual business, sales, and capital plans
Monitor financial performance, KPIs, and dealership benchmarks
Collaborate with leaders to identify opportunities for growth and profitability
Develop pricing and inventory strategies to support business objectives
Champion exceptional customer service and continuous improvement initiatives
Foster strong communication and teamwork across departments and locations
Support recruitment, onboarding, training, and leadership development
Provide coaching, feedback, and performance management for departmental leaders
Partner with People & Culture on employee relations and workforce planning
Promote and maintain a strong culture of workplace safety
Present results, progress, and strategic plans to senior leadership and executive teams
WHAT WILL YOU BRING TO US?
Minimum 5 years of leadership experience in a senior operational management role
Post-secondary education in Business Administration, Management, or a related field is preferred
Strong financial acumen with the ability to analyze and interpret financial results
Proven experience leading multiple teams and departments
Strong strategic planning and business development skills
Excellent communication, leadership, and organizational abilities
Experience developing and achieving operational and financial objectives
Advanced proficiency with Microsoft 365, including Excel
Ability to build relationships with employees, suppliers, and industry partners
Availability and willingness to travel regularly
Valid class 5 driver's license is required
Commitment to safety, accountability, and continuous improvement
Please note:
This position will be based out of our Winnipeg, MB location and will require regular travel throughout Manitoba and Saskatchewan
Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at View email address on ca.hrm.tc or phone (204) 728-224
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