Avp, Contact Center Transformation & Ai Enablement
Korn Ferry
Korn Ferry seeks an Assistant Vice President to lead a cross-border transformation of contact center operations, blending workforce management, quality, and analytics. The role shapes an AI-enabled operating model to improve capacity, performance, and customer outcomes.The candidate will oversee a large, distributed team, drive governance, and partner with senior leaders to translate insights into action and measurable improvements across operations and services.
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Avp, Contact Center Transformation & Ai Enablement in Winnipeg, MB vacancy
$109.4k - $150.48k per year
...building strong partnerships and removing barriers, they help drive timely and effective customer outcomes. A key responsibility is transforming customer feedback and escalation insights into meaningful action. This includes identifying trends and opportunities to enhance...Suggested- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role...SuggestedFull time
- Wyse Meter Solutions Inc. is seeking a Manager, Digital Contact Centre to lead design, integration, and optimization of virtual agents... ...-serve IVR across the contact centre. You will own the digital transformation roadmap to reduce live-agent effort while protecting SLA and quality...Transformation
Wyse Meter Solutions Inc.
Winnipeg, MB2 hours ago - ...Accenture is seeking an AWS Solution Architect to lead cloud-driven contact center solutions for enterprise customers. You will drive... ...travel up to 25%. You will mentor technical teams and shape the strategy for next-gen AI-enabled contact centers. #J-18808-Ljbffr...SuggestedRemote work
NeuraFlash, LLC
Winnipeg, MB2 hours ago - McKesson in Canada is seeking a Senior Project Enablement Lead to drive cross-functional HR Services transformation. You will map processes, set milestones, and translate... ...with technology and automation teams to enable AI-driven improvements while maintaining governance and...Transformation
McKesson
Winnipeg, MB3 hours ago - The AVP, Delivery Excellence & Transformation sets the strategy for how Technology plans, resources and delivers work, bringing together program and project management, Agile practices and AI-enabled transformation to improve predictability and business outcomes. The role aligns...Transformation
Canadian Tire Corporation, Limited
Winnipeg, MB2 hours ago - ...experience and expertise. About the OpportunityWe are seeking an experienced AI Enablement Lead to drive the development and execution of AI initiatives within a major enterprise SAP transformation program. This is a fully remote contract opportunity open to...TransformationFull timeContract workFor contractorsRemote work
CB Smart Recruit
Winnipeg, MB3 hours ago - ...Vice-President, Experience, Planning and Transformation, CXO, the AVP, CXO Strategy & Transformation will... ..., client and business outcomes, sales enablement and risk reduction.Develop executive-level... ...the Client Experience Office’s AI strategy, helping leaders determine appropriate...TransformationWork at officeFlexible hours
Sun Life
Winnipeg, MB2 hours ago $110k - $120k per year
...position is between C$ 110, 000 to C$ 120,000The Job: Product Owner, Contact Center Pod The Product Owner, Contact Center Pod is responsible... ...contact center operations, CCaaS platforms, CRM integrations, AI-enabled servicing, and omnichannel customer engagement.What You’ll Do...TransformationLong term contractTemporary workWork at officeImmediate startRemote workMomentum Financial Services Group
Winnipeg, MB2 hours ago- ...re looking for anAVP, Technology & Transformation Riskto lead second‑line oversight... ...automation.Collaborate with teams to enable safe and efficient automation and AI use cases.Maintain documentation... ...or hiring process, please contact your Aviva Talent Acquisition Partner...TransformationInternshipFlexible hours
Aviva
Winnipeg, MB3 hours ago - ...Insurance Operations by turning strategy into action. As AVP, Strategy and Transformation , you will lead the development and execution of the Insurance... ...priorities to the Insurance Operations roadmap. You will enable disciplined execution across a focused portfolio of...TransformationFlexible hours
Manulife John Hancock
Winnipeg, MB3 hours ago - ...Technology delivery strategy at Canadian Tire Corporation with Agile practices and AI-enabled transformation across enterprise work. Shape planning, resources, and measurable outcomes.As AVP, Delivery Excellence & Transformation, you will lead program management, project management...Transformation
Canadian Tire Corporation, Limited
Winnipeg, MB3 hours ago - Lead Technology delivery transformation at Canadian Tire Corporation through AI adoption, Agile practices, and enterprise-wide... ...measurable business outcomes.The AVP, Delivery Excellence &... ...delivery platforms, partnerships, and AI-enabled transformation across the enterprise...Transformation
Canadian Tire Corporation
Winnipeg, MB3 hours ago $129.8k - $241.2k per year
Manulife Canada is transforming how operational work is received, processed, routed, completed... ...technology architecture, and introducing reusable AI-enabled automation capabilities that improve... ...future modernization initiatives. The AVP, Transformation Delivery, Transition &...TransformationTemporary workInterim roleWork at officeLocal areaFlexible hoursSociété Financière Manuvie
Winnipeg, MB3 minutes ago- ...communities around the world. Job Description:The Corporate Strategy & Enablement Team’s focus is to support Sun Life in achieving and maintaining... ...Groups and geographic markets where Sun Life operates. The AVP, Corporate Strategy & Enablement will report to the VP, Corporate...
Sun Life
Winnipeg, MB3 minutes ago - CB Smart Recruit is seeking an experienced AI Enablement Lead to drive AI initiatives within a major SAP transformation. This fully remote contract role welcomes candidates in the United States or Canada, ideally within the Eastern Time Zone, and requires strong strategic and...TransformationContract workRemote work
CB Smart Recruit
Winnipeg, MB3 hours ago - AVP, Actuarial Projects & Transformation Corporate Actuarial Full Time Regular Assistant Vice Pres Toronto, ON, CAWelcome to ivari Let us introduce ourselves... ...email ****@*****.***** ivari does not utilize AI in our recruitment process to screen, select, or assess...TransformationFull timeWork at officeFlexible hours
ivari
Winnipeg, MB2 hours ago - Canada Life seeks an experienced AVP, Claims to lead Claims Operations, drive performance, and steer strategic transformation. The role partners across Claims and enterprise to modernize processes, leverage data, and enable continuous improvement while maintaining strong customer...TransformationLong term contract
Canada Life
Winnipeg, MB3 hours ago - Build Google Cloud Contact Center AI solutions through call-flow configuration, CRM integrations, structured testing, and clear technical documentation.Miratech is seeking a Senior Google CCAIP Engineer with production cloud contact center experience. This role translates approved...
Miratech
Winnipeg, MB3 hours ago - ...seeking motivated and experienced Business Systems Analysts with contact center expertise to join our team. Role OverviewBusiness Systems... ...applications through REST APIs. Familiarity with conversational AI, chatbots, voice biometrics or speech analytics is an asset....Work at office
BrainRidge Consulting
Winnipeg, MB3 hours ago - ...as Momentum Financial Services Group’s Product Owner for the Contact Center Pod. Hybrid work is available.This Product Owner shapes product... ...delivery, advisor workflows, and responsible technology transformation.Key Responsibilities: Translate customer, business, regulatory...Transformation
Momentum Financial Services Group
Winnipeg, MB3 hours ago - ...through world-class networks, AI-powered solutions, and digital... ...advances how people connect and transforms what’s possible, you belong on... ...is the Canadian leader in contact centre solutions. We are a dynamic... ...team members such as contact center solution architects and...TransformationWork at office3 days per week
BCE Inc.
Winnipeg, MB2 hours ago - ...environment. Miratech supports enterprise digital transformation globally.As a Senior Google CCAIP... ...build, configure, and test customer contact center solutions. The work includes IVR menus,... ...routing, CRM integrations, and conversational AI components. You will implement approved...TransformationRemote work
Miratech Group
Winnipeg, MB3 hours ago - ...CC architects, product owners, scrum masters and developers. Based in Canada with a hybrid schedule, you will ensure service stability, proactive problem resolution, and strong customer satisfaction while leveraging Genesys and other contact center tools. #J-18808-Ljbffr
BCE Inc
Winnipeg, MB3 hours ago $91.9k - $126.39k per year
...expectations, performance routines, and accountability measures. Champion process improvements and support the adoption of automation and AI-enabled quality monitoring to enhance quality coverage, consistency, and coaching effectiveness. Qualifications Experience managing...Walmart Canada
Winnipeg, MB3 hours ago- Lead AWS cloud engineering for Amazon Connect contact centers, applying CloudFormation, AWS CLI, and security practices across production environments.This senior engineer designs, builds, and supports AWS cloud environments for contact center solutions. The work includes Amazon...
Rubicon Path
Winnipeg, MB3 hours ago $70k - $150k per year
...Job Family Group: Customer SolutionsThe AI Enablement Manager owns the development and management... .... Serves as a knowledgeable point of contact for assigned opportunities, use cases, and... ..., innovating and pushing boundaries, we transform lives and businesses, and power economic...Contract workPart timeInternshipBank of Montreal
Winnipeg, MB3 hours ago- Own Contact Centre digital transformation through automation, KPI reporting, and virtual agent optimization, partnering across Workforce Management, IT, and vendors.As Manager, Digital Contact Centre, you will run automated channels while growing digital adoption. The position...Transformation
Wyse Meter Solutions Inc.
Winnipeg, MB3 hours ago - Trans Mountain Corporation seeks a Manager, Business Enablement to lead a cross-functional internal consulting practice. You will drive diagnostic work, define value, and ensure adoption of improvements aligned with executive priorities. You will manage governance, collaborate...Transformation
Trans Mountain
Winnipeg, MB3 hours ago - OVERVIEWDrive AI engineering workstreams across the Audit+ program, ensuring compliance... ...capabilities, platform those capabilities to enable rapid operationalization and scale out of... ...LLM tooling and techniques: Hugging Face Transformers, prompt engineering, post‑training/fine‑...Full timeTemporary workLocal area
Chubb Ltd.
Winnipeg, MB2 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Avp, Contact Center Transformation & Ai Enablement. Be the first to apply!
Related searches
- call centre work from home Winnipeg, MB
- work at home call center Winnipeg, MB
- french call center Winnipeg, MB
- centre d appel Winnipeg, MB
- dans un centre d appel Winnipeg, MB
- call centre Winnipeg, MB
- call center night shift Winnipeg, MB
- service à la clientèle centre d'appel Winnipeg, MB
- inbound call center Winnipeg, MB
- police call centre Winnipeg, MB