Business Analysis And Change Manager

Shape business analysis, change strategies, and service-wide training for Edmonton Police Service’s technology initiatives in Edmonton. Lead practical operational implementation.As Manager of TIRS, you will identify user needs, workflows, dependencies, and operational impacts across changing technologies and processes. You will guide curriculum design, Learning Management System content, stakeholder communications, and readiness. You will also coach employees and manage competing priorities.Key Responsibilities:
Identify user needs, workflows, requirements, dependencies, and improvementsDevelop change strategies, procedures, communications, training, and readiness plansOversee service-wide technical and business process training deliveryProvide leadership, coaching, performance management, and employee developmentBuild relationships with business areas, Information Technology, vendors, and agenciesRequirements:
Progressive management experience including workforce planning and resource allocationExperience assessing system changes, releases, testing, and implementation readinessStrong problem-solving, communication, negotiation, and stakeholder-management abilitiesExperience managing competing priorities in complex operational environmentsBudget, vendor, labour relations, privacy, or security experience is an assetApply business analysis, organizational change, and training leadership to technology adoption across Edmonton Police Service operations and teams.
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