Idc Business Partnership Manager

Lead IDC business partnerships at Intelcom | Dragonfly through stakeholder management, capacity planning, and performance-focused operations. Regular travel is required.This intermediate-level position supports IDC sustainability, operational excellence, customer experience, and delivery capacity. You will manage external partners, monitor KPIs, assess capacity gaps, and advise regional leadership. The work combines negotiation, compliance, field engagement, and change adoption across assigned markets.Key Responsibilities:
Identify mutually beneficial IDC partnership and business alignment opportunitiesAssess delivery requirements, capacity gaps, and partner development needsMonitor IDC KPIs, compliance, reviews, and action plansTranslate field observations into operational recommendations and improvementsSupport policy, technology, training, and performance-change adoptionRequirements:
Bachelor’s degree in business, logistics, operations, or related fieldThree to five years of intermediate-level experienceExperience managing contractors, vendors, franchisees, or external partnersExperience with KPI-based performance management and BI dashboardsRegular travel willingness;
French and English preferred for QuebecApply partnership management, operational insight, negotiation, and compliance judgment to strengthen IDC performance at Intelcom | Dragonfly.
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