Senior Systems Testing / QA Specialist

Assignment:   IT26 32564B – Sr Tester/QA IMMS Tools – Voluntary Mergers of PHUs

Client:   Health Services Cluster – Ontario Public Service

Ministry:   Ministry of Public and Business Service Delivery and Procurement

Location:  5700 Yonge Street, Toronto, ON

Work Arrangement:  100% Onsite

Contract:   October 1, 2026 – October 5, 2027

Hours:  7.25 hours/day, Monday–Friday, between 8:00 AM–5:00 PM, excluding lunch

Security Requirement:   CRJMC

Openings:  1

Application Deadline:   September 21, 2026 at 12:00 PM

Submission Limit:  1 candidate

Position Overview

The Ontario Public Service is seeking a   Senior Systems Testing/QA Specialist   to support complex health-related technology initiatives involving   Panorama, REACT, Panorama IMMS & Inventory Core, extension applications, Business Objects (BO), Cognos reporting, integrations, enhancements, and defect resolutions .

The successful candidate will provide senior-level QA leadership across functional and non-functional testing activities, develop comprehensive testing documentation and test data, execute manual and automated tests, validate integrations and reporting solutions, manage defects, and work closely with developers, architects, product owners, business stakeholders, and other project team members.

Key Responsibilities

• Perform   functional and non-functional system testing   of interfaces to:
  
• Panorama
  
• REACT
  
• Panorama IMMS & Inventory Core
  
• Extension applications
  
• Enhancements and defect resolutions
  
• Test   Business Objects (BO) reporting   based on defects identified by business users and critical Panorama changes.
  
• Create complete system testing documentation and artifacts, including:
  
• Test strategies
  
• Test plans
  
• Test cases/use cases
  
• Test scripts
  
• Automated test scripts
  
• Test data
  
• Test results reports
  
• Defect logs and summary reports
  
• Transform functional, business, and system knowledge into effective test case planning and execution.
  
• Create test data according to approved test plans.
  
• Analyze test results, perform retesting, and continue testing until expected results are achieved.
  
• Participate in user walkthroughs and reviews and ensure client acceptance criteria are met.
  
• Recommend changes where testing results do not meet required standards.
  
• Retest implementation criteria in live/production environments and recommend user sign-off.
  
• Work closely with   developers, architects, product owners, business users, and other stakeholders   to establish effective test plans based on feature and technical documentation.
  
• Apply QA and technical expertise to identify, track, troubleshoot, and resolve testing and production issues.
  
• Support quality assurance, defect management, and maintenance of client service integrity.
  

Requirements

Mandatory Qualifications

1. Public Sector & Healthcare Experience

Candidates must have:

• 5+ years of experience working with federal, provincial, or broader public-sector healthcare providers.
  
• Experience with   public-sector health-related projects .
  
• Experience working on   large, complex IT health-related projects .
  
• Knowledge of   Public Sector Enterprise Architecture artifacts , processes, and practices, with the ability to produce technical documentation compliant with industry standards.
  
• In-depth knowledge of industry standards such as   Project Management Institute (PMI)  practices and   Public Sector I&IT project management methodologies .
  
• Knowledge and understanding of   Ministry policies and IT project approval processes and requirements .
  
• Experience adopting and adhering to:
  
• Public Sector Unified I&IT Project Methodology
  
• Public Sector Enterprise Architecture
  
• Public Sector Gating Process
  
• OPS Standard Systems Development Methodologies
  

2. QA & Systems Testing Experience – 7+ Years

Candidates must have  7+ years of experience   in the following areas:

Senior QA Leadership

• Acting as a   Lead Systems Testing/QA Specialist   across multiple work streams.
  
• Providing guidance and oversight to junior testers.
  
• Planning, organizing, coordinating, and implementing testing efforts.
  
• Preparing test plans and coordinating test execution.
  

Testing Methodologies

• Knowledge of testing methods in an   object-oriented environment .
  
• Experience across all stages of system testing, including:
  
• Testing strategy
  
• Testing tool selection
  
• Test planning
  
• Test case preparation
  
• Test data preparation
  
• Manual test execution
  
• Automated test execution
  
• Defect logging and tracking
  

Complex & Critical Systems

Experience testing a variety of systems, including:

• Clinical systems
  
• Mission-critical systems
  
• High-volume transactional systems
  
• Highly available environments
  

COTS, Web, API & Integration Testing

Experience performing functional and non-functional testing of:

• Commercial Off-the-Shelf (COTS) solutions
  
• Patches and new releases
  
• Enhancement requests
  
• Acceptance testing
  
• Regression testing
  
• In-house web applications
  
• HL7/FHIR-based web services
  
• RESTful services
  
• JSON/XML
  
• APIs
  
• Reporting solutions
  
• Integration components
  
• Extensions and enhancements
  

Security Testing

Experience testing security components involving:

• SAML
  
• JWT
  

Test Documentation

Experience creating complete system testing artifacts, including:

• Test strategies
  
• Test plans
  
• Test use cases
  
• Test cases
  
• Test scripts
  
• Test data
  
• Test execution/results documentation
  

Test Automation

• Experience developing and executing   automated test scripts .
  
• Experience with automation frameworks/tools such as   Selenium .
  

API & Web Service Testing

• Experience using   API testing tools   to query and test interfaces at the messaging layer.
  
• Experience testing web services using tools such as:
  
• Rational ClearQuest
  
• SOAP-UI
  
• Postman
  
• Programming languages
  

SQL & Data Validation

• Experience with information retrieval packages.
  
• Experience performing   data queries and ad-hoc queries using SQL .
  
• Knowledge of other query languages.
  
• Ability to validate data accuracy, completeness, and integrity.
  

Accessibility Testing

• Experience performing accessibility testing of:
  
• Websites
  
• Web content
  
• Mobile applications
  
• Knowledge of   W3C Web Content Accessibility Guidelines (WCAG) 2.0 .
  
• Experience using tools supporting   web accessibility testing in accordance with AODA legislation .
  

Test Reporting

Experience preparing test results reports, including:

• Performance testing results
  
• Security testing results
  
• Defect review materials
  
• Client/project team testing reports
  

Business Intelligence Testing

Experience testing   Business Intelligence (BI) solutions , including:

• BI data setup and integration
  
• Data validation
  
• Predefined analytical reports
  
• Ad-hoc reporting tools
  
• Dashboards
  
• Accuracy, completeness, and data integrity validation
  

Production & Release Validation

• Experience validating successful deployment of releases into   production environments .
  
• Preparing reports documenting testing and release results.
  

Cross-System & Business Scenario Testing

• Experience performing business scenario and   cross-system integration testing   on product modules.
  
• Experience with healthcare-related systems such as:
  
• Ontario Health Client Registry
  
• Provider Registry
  
• Audit Services
  

Requirements Review

• Experience reviewing and providing testing input into:
  
• Technical requirements
  
• Business requirements
  
• Business Intelligence requirements
  
• Ability to identify testing considerations and potential issues early in the SDLC.
  

Agile, DevOps & SDLC

• Experience working in both   traditional and Agile teams .
  
• Knowledge of standard   DevOps processes and tools .
  
• Knowledge and experience with   at least one programming language .
  
• Strong understanding of all phases of the   Systems Development Life Cycle (SDLC) .
  
• Experience reviewing business and technical documentation from a testing perspective.
  
• Knowledge and understanding of   Information Management principles, concepts, policies, and practices .
  

3. Logging, Tracking & Defect Reporting – 7+ Years

Candidates must have  7+ years of experience   with:

• Identifying and documenting   issues and risks .
  
• Creating and maintaining:
  
• Defect logs
  
• Defect summary reports
  
• Experience using tools such as:
  
• Jira
  
• Confluence
  
• TestRail
  
• Updating project tasks and status.
  
• Participating in QA and cross-functional team meetings.
  
• Prioritizing test execution based on:
  
• Business priorities
  
• Defect patterns
  
• Available testing time
  
• Working creatively around shared-resource challenges involving:
  
• Test environments
  
• Test data
  
• Participating actively in:
  
• Walkthroughs
  
• Defect triage
  
• QA reviews
  

4. General & Leadership Skills

The successful candidate must demonstrate:

• Proven   technical leadership   skills and the ability to identify improvement opportunities and recommend solutions.
  
• Exceptional   analytical, problem-solving, and decision-making   skills.
  
• Strong   interpersonal, verbal, written communication, and presentation skills .
  
• Proven   troubleshooting and critical-thinking   capabilities.
  
• Strong listening skills to facilitate effective issue resolution.
  
• Effective consulting skills and the ability to build strong relationships with stakeholders.
  
• Excellent customer service skills, including   tact and diplomacy .
  
• Ability to work as a:
  
• Motivated
  
• Flexible
  
• Detail-oriented
  
• Creative
  
• Organized
  
• Collaborative team player
  
• Strong perseverance and ability to   multitask and meet strict deadlines .
  

Ideal Candidate Profile

The ideal candidate will be a senior/lead QA professional with extensive experience delivering testing for   large, complex public-sector healthcare systems . The candidate should bring a strong combination of   manual and automated testing, API/integration testing, healthcare/clinical systems testing, SQL/data validation, BI/reporting validation, accessibility testing, security testing, defect management, and QA leadership .

Experience within the   Ontario Public Service/public-sector healthcare environment   and familiarity with   Panorama, Ontario Health systems, HL7/FHIR, REST APIs, SAML/JWT, Selenium, SQL, Jira/Confluence/TestRail, BO/Cognos, WCAG 2.0 and AODA   will be highly relevant.

Mandatory Screening Checklist

Recruiters should confirm that the candidate's resume clearly demonstrates:

• 5+ years public-sector healthcare experience
  

• 7+ years senior QA/systems testing experience
  

• Lead QA/Test Specialist experience
  

• Junior tester guidance/oversight
  

• Test strategy and test planning
  

• Manual and automated testing
  

• Clinical systems testing
  

• Mission-critical/high-volume systems testing
  

• COTS testing
  

• Web application testing
  

• HL7/FHIR
  

• REST/JSON/XML
  

• API testing