Outreach and Compliance Officer (Research & Stat Officer)

Competition # : 48904

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 16-Jun-26 (Applications are accepted until 11:59 PM Atlantic Time)

The Labour Standards Division is responsible for the Labour Standards Code (the Code) and related regulations, which establish the basic rights and responsibilities of provincially regulated employers and workers in Nova Scotia. The legislation provides a dispute resolution mechanism and enforcement tools for addressing complaints under the Code and establishes licensing and registration requirements in relation to the recruitment and hiring of foreign workers.

We help people understand and comply with our legislation and provide a timely, fair, and responsive system for resolving Labour Standards complaints and processing recruiter licence and employer registration applications.

Our work can be challenging and often deals with people in difficult situations − we strive to create a safe, supportive, welcoming, respectful, and inclusive workplace culture.

About Our Opportunity

You will play an important role in the compliance and enforcement activities of the division, particularly as they relate to the foreign worker program. Using a variety of tools, you will work directly with employers and recruiters to enhance their understanding of and compliance with the legislation. You will contribute to the development and implementation of effective compliance strategies and process guidelines.

This position reports to the Manager, Foreign Worker Program.

Primary Accountabilities

In this role you will:

• Inspect employment and recruitment records to assess whether employers and licensed recruiters are complying with the legislation and prepare reports setting out inspection results.
• Enforce the Labour Standards Code and regulations by issuing orders to comply with the legislation when necessary.
• Conduct research, collect and analyze data, and prepare reports with recommendations in relation to the division’s foreign worker program activities.
• Facilitate early resolution of Labour Standards complaints.
• Assist with the recruiter licence and employer registration process.
• Assist with phone and email inquiries, ensuring clear, accurate and consistent information is provided about the application of the legislation.
• Deliver presentations to diverse groups.

Qualifications And Experience

You have a Bachelor’s degree plus 3 years related experience, or a Master’s degree plus 1 year related experience.

You understand the unique vulnerability of foreign workers.

You have strong interpersonal skills and a proven ability to build positive, productive relationships with others. You are flexible and adaptable and take initiative to support the team in meeting its objectives.

You can explain complex information in a way that people can easily understand. You have experience dealing with frustrated and upset individuals and are skilled at deescalating situations.

You have excellent writing skills and proven critical thinking and problem-solving skills. You understand quantitative and qualitative research and have experience collecting and analyzing data. You are conscientious about — and accurate with — your work.

You have effective organizational and time management skills. You are comfortable using Microsoft applications including Excel and Outlook and use these tools to help you work more efficiently.

You demonstrate an understanding of, and commitment to, the principles of equity, diversity, and inclusion. You consistently maintain a respectful, professional, and courteous manner with colleagues and clients.

Assets For This Role Include

• In addition to English, you are fluent (verbal and written) in other languages such as Spanish, Hindi, Punjabi, Chinese or Korean.
• Project management experience.
• Experience applying policy and/or legislation and regulations.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• This position will be required to travel to conduct inspections and do presentations.
• A valid driver’s licence and the ability to travel within the province is required.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.

Pay Grade: PR 10

Salary Range: $2,483.63 - $3,029.89 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at View email address on canada.jobradars.com.

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU). If Applying From Outside a Government Office, Employees Must Apply Correctly Via This Link

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to ***email_hidden***.