Branch Resource Coordinator - Temporary

Overview

Job Skills / Requirements

We are looking for a Branch Resource Coordinator (BRC) to provide essential office support through quality control functions. The BRC works with the office team, site supervisors, and payroll to ensure accurate scheduling, pay, and billing for the Northern BC Branch.

This is a full-time, term position from September 2026 to October 2027. The work hours are Monday to Friday (excluding Statutory Holidays) from 8:30am - 5:00pm, based fully at our Prince George Branch.

What We Offer

• Development and training through Paladin’s Learning Management System
• Extended health and dental benefits
• Employee and Family Assistance Program
• Exclusive discounts with company partners

Key responsibilities

• Create, manage, and track employee averaging agreements
• Perform quality control for all schedules in the branch and perform audits and adjustments at bi-weekly lockdown and month end
• Review monthly billing reports to ensure accurate invoicing for all Paladin clients
• Review biweekly payroll reports to ensure employees hours and rates of pay are accurate
• Create post orders for special coverages
• Provide coaching on scheduling techniques and best practices for other office members
• Receive and process employee requests for time off, employee reimbursements, and payroll adjustments (JIRA Dashboard)
• Build jobs and schedules in WinTeam as new contracts/special coverages come in
• Build new customer/billing information for each new coverage
• Track mileage/other travel expenses billable to clients on spreadsheets to submit to billing at the end of the month
• Oversee scheduling for various static sites and special coverages
• Keep track of expenses and submit expense forms for various portfolios
• Track various security clearance compliances across portfolios and assist employees in applying for said clearances
• Any related work orders or Quotes for CBRE VAMS System.

Qualifications

• Proven ability to build and maintain strong working relationships.
• Strong leadership, organization, and facilitation skills.
• Strategic thinking and problem solving.
• Excellent communication skills both written and verbal.
• Strong customer service and multi-tasking skills.
• Creative ability to foster new and innovative ways to perform and succeed.
• Ability to meet strict deadlines and prioritize.
• Proficiency in computer usage. Preference will be given to applicants with previous experience in WinTeam, Outlook and Excel.

Education Requirements (All)

Previous Security Experience
Post-secondary Education in Security or Police Foundations, or relevant work experience within the security industry
Certificate, Diploma or Bachelors Degree in Security, Occupational Health and Safety (or related), or healthcare field would be an asset

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation