Technical Support Engineer Cloud Platforms

Support Cohesity data protection platforms using Linux troubleshooting and cloud expertise, preferably from Eastern Canada for shift coverage needs.As a Technical Support Engineer II, you will resolve issues across cloud and on-premise platforms within Customer Support. You will collaborate globally while applying diagnostics, scripting, and customer communication skills. The work supports Cohesity clusters, associated applications, and data protection operations.Key Responsibilities:
Deploy, maintain, and operate worldwide Cohesity clustersSupport Amazon Web Services, Microsoft Azure, and Google Cloud Platform clustersWrite Bash or Python scripts for log analysisMonitor cluster and application availability proactivelyAnalyze performance, tune systems, and recommend cluster expansionRequirements:
Bachelor's degree or equivalent five-plus years of experienceDeep Linux platform and kernel troubleshooting understandingAbility to analyze diagnostics and articulate technical issuesExperience with Linux debugging utilities and remote file protocolsExperience with Python, Bash, or PowerShellApply Linux troubleshooting, cloud support, and scripting expertise to protect Cohesity customer data across global platforms.
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