Associate Manager, Changeover Data & Analytics

Overview

Join a high‑impact modernization initiative within a large, nationally recognized retail organization. This is an opportunity to take ownership of a critical business function that supports large-scale operational transitions across a national network, while helping transform legacy processes that have remained largely unchanged for decades. Reporting into a team responsible for operational capabilities, training, process improvement, and modernization, you will play a pivotal role in building the data foundation that enables smarter decision‑making, improved efficiency, and enhanced stakeholder experiences. Working alongside business leaders, consultants, and operational experts, you will translate complex data into meaningful stories that drive change and influence strategic decisions.

What’s In It For You

A rare opportunity to build something from the ground up and leave a lasting impact on a business‑critical function. Significant autonomy to identify opportunities, recommend solutions, and shape modernization efforts. Exposure to enterprise‑wide transformation initiatives, including automation, analytics, process improvement, and emerging AI capabilities. You’ll join a collaborative team environment that values curiosity, innovation, and continuous improvement. This is an opportunity to work directly with senior stakeholders and influence meaningful operational change.

Your Responsibilities

• Build and improve models, data mining techniques, and explore opportunities to integrate AI and machine learning solutions to improve the operational processes behind the changeover team.
• Review and support current key tools used by the changeover team and Dealers/stores to enhance usability.
• Develop reporting dashboards and reports to translate complex data into actionable insights across the team and dealer network, with an openness to leveraging AI‑powered analytics tools.
• Partner with business stakeholders to ingest and utilize new data sources as they become available, to create usable datasets to provide ad‑hoc business reporting and analysis as requested.
• Work closely with stakeholders to understand business problems, developing data‑driven and AI‑enhanced solutions to overcome these problems and add tangible business value. Query, extract, and transform raw data from multiple data sources to build a data pipeline, conduct key insight and in‑depth analysis of changeover specific data to recommend or prove solutions.
• Develop and improve key reporting tools using KNIME, MS Excel and BI Platforms.
• Be responsible for and improve the handling of data and act as Changeover data steward. Partner with IT, business stakeholders and Dealers to influence decision‑making with data.

Skills and Qualifications

• 5+ years of progressive experience in analytics, business intelligence, data science, or a related field within a complex, multi‑stakeholder environment.
• Advanced SQL expertise with strong proficiency in Python for data analysis, automation, and data transformation.
• Demonstrated experience building data models, ETL processes, reporting frameworks, and analytical solutions.
• Strong experience with BI platforms such as Power BI or Tableau, along with advanced Microsoft Excel capabilities.
• Experience working with cloud platforms and data warehousing technologies such as Azure, AWS, GCP, Snowflake, Cloudera, or similar solutions.
• Exposure to automation tools such as KNIME, Power Automate, Power Apps, or VBA is considered an asset.
• Exceptional communication and storytelling skills with the ability to explain the "so what" behind the data and influence business decisions.

Benefits

• Comprehensive benefits and retirement programs.
• Performance incentives, Continuing Education Programs.
• Other perks to support your well‑being.
• Career growth opportunities and product discounts.

Salary Range

Broadband Salary Range: $53,000.00 – $88,000.00. Our typical hiring range is between $75,000.00 and $88,000.00. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role‑specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.