Specialist, Servicenow Itam
Addmore Group
Specialist, ServiceNow ITAM (BTS)
Our Saskatoon client has an immediate need for aSpecialist, ServiceNow ITAM (BTS) for a1 year term, Remote delivery. The ITAM Specialist will provide technical expertise for the implementation and ongoing development of ServiceNow Software Asset Management Pro (SAM Pro). The role will focus on ensuring the technical configuration is fit for purpose, automating license management processes, developing workflows and integrations, and providing technical SME support to the team managing software licenses.Certifications ( Must Have ) ServiceNow Certified System Administrator ServiceNow SAM professional CertificationStart Date: December 1, 2026End Date: November 30, 2027Total Hours: 2048Location: Saskatoon / Hybrid/ 100% RemoteRole Description / Key Responsibilities
Design and configure ServiceNow SAM Pro capabilities to support software license management.Develop automation and workflows for license allocation, reclamation, optimization and other lifecycle activities.Design and build software catalogue items, approvals and fulfilment workflows.Configure and troubleshoot SAM integrations and software data sources.Investigate backend configuration, data and processing issues when SAM results are not working as expected.Support software normalization, reconciliation and compliance calculations.Provide technical SME guidance to team members configuring licenses and entitlements.Recommend configuration improvements that simplify license management and reduce manual effort.Support testing, deployment and documentation of new SAM functionality.Skills / Previous Experience
Minimum 3 years of hands‑on experience with ServiceNow SAM Pro, including technical configuration and implementation.Experience configuring software models, entitlements, license metrics and reconciliation.Strong experience with ServiceNow workflows, automation and catalogue configuration.Experience implementing and troubleshooting SAM integrations.Ability to investigate and troubleshoot ServiceNow configuration, data and backend processing issues.Strong understanding of software licensing and Software Asset Management practices.Ability to act as a technical SME, providing guidance to license administrators and translating licensing requirements into ServiceNow configuration.Certifications ( Must Have ) ServiceNow Certified System Administrator ServiceNow SAM professional Certification
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Our Saskatoon client has an immediate need for aSpecialist, ServiceNow ITAM (BTS) for a1 year term, Remote delivery. The ITAM Specialist will provide technical expertise for the implementation and ongoing development of ServiceNow Software Asset Management Pro (SAM Pro). The role will focus on ensuring the technical configuration is fit for purpose, automating license management processes, developing workflows and integrations, and providing technical SME support to the team managing software licenses.Certifications ( Must Have ) ServiceNow Certified System Administrator ServiceNow SAM professional CertificationStart Date: December 1, 2026End Date: November 30, 2027Total Hours: 2048Location: Saskatoon / Hybrid/ 100% RemoteRole Description / Key Responsibilities
Design and configure ServiceNow SAM Pro capabilities to support software license management.Develop automation and workflows for license allocation, reclamation, optimization and other lifecycle activities.Design and build software catalogue items, approvals and fulfilment workflows.Configure and troubleshoot SAM integrations and software data sources.Investigate backend configuration, data and processing issues when SAM results are not working as expected.Support software normalization, reconciliation and compliance calculations.Provide technical SME guidance to team members configuring licenses and entitlements.Recommend configuration improvements that simplify license management and reduce manual effort.Support testing, deployment and documentation of new SAM functionality.Skills / Previous Experience
Minimum 3 years of hands‑on experience with ServiceNow SAM Pro, including technical configuration and implementation.Experience configuring software models, entitlements, license metrics and reconciliation.Strong experience with ServiceNow workflows, automation and catalogue configuration.Experience implementing and troubleshooting SAM integrations.Ability to investigate and troubleshoot ServiceNow configuration, data and backend processing issues.Strong understanding of software licensing and Software Asset Management practices.Ability to act as a technical SME, providing guidance to license administrators and translating licensing requirements into ServiceNow configuration.Certifications ( Must Have ) ServiceNow Certified System Administrator ServiceNow SAM professional Certification
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Vacancy posted 1 hour ago
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