Solutions Engineer - Uav Field Support

SFM is seeking a dedicated UAV Solutions Engineer to provide exceptional field support. This full-time role involves technical troubleshooting and customer training, essential for drone deployment success.
In this Solutions Engineer position, you will work directly with customers and internal teams to ensure the effective operation of UAV technologies. Your expertise will drive product adoption, and you will be instrumental in the service and support of innovative solutions. Travel across Canada and potential international travel are part of the role to enhance industry presence.
Key Responsibilities: - Act as the technical liaison for customer inquiries and support - Collaborate to resolve complex service issues and ensure quality - Conduct engaging product demonstrations to elevate understanding - Create user manuals, webinars, and other educational materials - Gather insights for product enhancement and market presence
Requirements: - 3-5 years’ experience in drone technical support - Required certifications: Advanced Pilot Certificate and SFOC - Bachelor’s degree in related technical field - Proactive problem-solving and effective communication - Bilingual in English and French
Leverage your technical background and contribute to SFM's mission of growth and inclusivity.#J-18808-Ljbffr