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Ux Research Lead — Ai-Driven Insights For Enterprise Saas

Meltwater

Meltwater is seeking a Manager of UX Research to lead how we understand customers and measure the quality of our product experience across the Meltwater SaaS platform. You will mentor a researcher and collaborate with Product, Design, and Engineering to turn insights into roadmap priorities.The role blends hands-on qualitative and quantitative methods with AI-enabled tooling and a metrics-driven approach to CES, CSAT, and usability, influencing senior leadership and strategic decisions.
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Vacancy posted more than 2 months ago

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