Senior Manager, Customer Resiliency Strategy & Analytics
Capital One Group
Capital One Canada is seeking a Senior Manager, Customer Resiliency Analytics to lead strategies for Collections and Recoveries, shaping risk and customer outcomes. You will build and guide a high-performing team of analysts, partner with Credit Risk, Data Science, and Operations, and present data-driven insights to senior leadership.You will balance loss prevention with customer experience, drive strategic decisions, and foster a culture of inclusion and innovation while aligning with business
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Senior Manager, Customer Resiliency Strategy & Analytics in Winnipeg, MB vacancy
$5000 per month
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Customer Resiliency Strategy and AnalyticsAbout Capital One Canada For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive...SeniorLong term contractWork at officeWork from homeShift work- Lead operational resilience strategy at Canada Life, applying risk management and business continuity expertise to strengthen organizational preparedness. This is... ...requirements and industry best practicesStrong analytical, problem-solving, and collaboration skillsApply operational...SuggestedPermanent employmentFull time
- Lead fraud strategy and analytics at Capital One Canada in Toronto, using data-driven decisions to protect customers and enable secure growth.As Senior Manager, Fraud Strategy and Analytics, you will support Canada Card with Business Analysts, Product Managers, and Data Scientists...Senior
- Shape Capital One Canada’s next banking strategies in Toronto, leading analytics, credit risk decisions, and cross-functional delivery with three office days weekly.As Senior Manager, Strategy and Analytics, you will work with senior leaders to drive transformational business...SeniorLong term contractTemporary workWork at office
$5000 per month
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Strategy and Analytics - Credit Risk ManagementAbout Capital One Canada For over 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple...SeniorLong term contractTemporary workWork at officeWork from homeShift work- ...days) to receive an alert: Title: Manager, Quantitative Strategies & AnalyticsRequisition ID: 277364Employee... .... Purpose The Manager provides analytical expertise to deliver data-driven... ...effectively with partners and senior stakeholders. Success relies on balancing...Senior
- ...remotely across Canada while applying business resilience expertise, incident management judgment, and executive communication skills.This senior manager owns the crisis response program... ...technology, cybersecurity, product, and customer-impacting events. The work combines...SeniorRemote workShift work
$92.9k - $142.9k per year
Reporting into the Director, Operational Resilience, the Senior Manager, Operational Resilience is a key member of the global Operational Risk & Resilience... ...and exercise sound risk judgment. Strong analytical and communication skills, including experience developing...SeniorLong term contractTemporary workLocal areaFlexible hours- Reporting into the Director, Operational Resilience, the Senior Manager, Operational Resilience is a key member of the global Operational Risk & Resilience... ...vulnerabilities and exercise sound risk judgment.Strong analytical and communication skills, including experience developing...SeniorFlexible hours
- Lead insurance analytics from Calgary or Toronto, translating complex data into actionable insights... ...Power BI expertise.BrokerLink seeks a Manager, Analytics with strong business acumen... ...supporting operational performance, customer experience, retention, growth, Commercial...
- Lead Operational Resilience at Manulife in a hybrid Toronto role, applying risk judgment... ...Director, Operational Resilience, this senior manager supports Manulife’s global ORRM second-... ...indicators and supporting toolsStrong analytical, communication, collaboration and influence...Senior
$122.4k - $158.4k per year
...mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.As the largest private sector Living... ....Your Role in Supporting Our Members:As Senior Manager, Operational Risk & Resilience, you will provide second...SeniorLong term contractPermanent employmentFull timeInternshipWork at officeImmediate startFlexible hours- Lead e-commerce analytics strategy with SQL, Python, R, Tableau, and Google Analytics in Kimberley, Northern Cape. The hybrid model allows remote work part of the week.This Manager oversees analytical frameworks, advanced techniques, dashboards, and reporting for a leading online...Remote work
$84.26k - $130.61k per year
Role: Manager, Data Strategy & Analytics Reports to: Director, Data Strategy & Analytics Status: Full Time, Regular Division: Enercare Home and Commercial Services Location: Birchmount (Markham)Compensation: $84,264 - $130,609 Please note that the compensation...Full time$115.2k - $163.2k per year
## Senior Manager, Operational Resiliency AdvisorApply: Onsite: Toronto, Ontario: Full time: Posted Today: End Date: November 27, 2026 (... ...providing first line of defense and protection coverage for TD customers, shareholders, and employees. The Resilience Management...SeniorLong term contractFull timeTemporary workWork at officeRemote workWork from home2 days per week- Lead underwriting strategy analytics at Capital One Canada in Toronto, using SQL, Python, and model outputs within a hybrid work environment. Shape... ...through complex analysis and leadership recommendations.As Manager, Underwriting and Valuations Strategy Analyst, you will...
- ...we’re building the next generation of customer growth across Reitmans, RW&CO. and Penningtons... ...We’re hiring three Customer Engagement Strategy Managers to join our Customer Engagement &... ...incremental revenue.Turn customer behaviour, analytics and experimentation into clear...SeniorFull timeContract workPart timeWork at officeFlexible hours
$102k - $152k per year
Permanent Full TimeThe Operational Resilience Manager, reporting to the Director, Operational Resilience... ...the enterprise Operational Resilience strategy for the Canada Life organization. As a... ....Success in this role requires strong analytical and problem-solving skills, as well as...SeniorPermanent employmentFlexible hours- ...member of our diverse and skilled Value Management team you help prospective customers build compelling business cases for... ...teams to advise on account strategy craft early value messaging and develop... .... Externally we collaborate with senior executives at prospective customers...SeniorInternshipWork at officeRemote workHome officeFlexible hours
$73.73k - $122.88k per year
...lives better. We are seeking a Senior Business Intelligence Analyst... ...business performance and improve customer experiences across our Canada... ...closely with the Director and Manager while owning key analyses and... ...while strengthening both analytical depth and executive‑level storytelling...SeniorLocal areaFlexible hours- ...high priority on your personal and professional growth.Your Opportunity Our Toronto office is looking for a Manager to join its Strategy, Value Creation & Analytics practice in our Financial Advisory Services team. This is a new role, and the successful candidate will be...RemplacementWork at office
- ...lives better. We are seeking a Senior Business Intelligence Analyst... ...business performance and improve customer experiences across our Canada... ...closely with the Director and Manager while owning key analyses and... ...while strengthening both analytical depth and executive‑level storytelling...SeniorFlexible hours
- Canada Mortgage and Housing Corporation seeks a Manager, Analytics to lead a team of specialists delivering strategic advice, performance reporting and analytics. You will convert complex data into meaningful business insights to support informed decision-making and drive business...
- ...our team feels empowered. As National Manager, Customer Experience, you will be the architect... ...Customer Experience vision, lead omnichannel strategies, and drive high-impact initiatives... ...the voice of the customer with senior leadership. Leverage data and market...SeniorRemplacementWork from homeHome office
$115.6k - $163.2k per year
...Description: KEY ACCOUNTABILITIES CUSTOMER / BUSINESS · Own the strategy, operating model, methodology and annual plan for operational resilience scenario testing, aligned to enterprise... ...third-party risk, facilities, crisis management, business continuity, data and control...SeniorWork from home- Own customer P&Ls, trade investment, and forecasts in Vancouver while guiding retail strategy for Pattison Food Group and London Drugs. Turn analytics into profitable action.This National Account Manager leads commercial planning for Lindt Canada’s Everyday and Seasonal portfolios...SeniorSeasonal work
- Lead customer experience transformation at Interface&co as a Senior Advisor. Utilize your expertise to foster innovation and enhance... ...in consulting, alongside superb analytical and synthesis skills. You will... ...and strategic deliverables • Manage and maintain strong client relationships...Senior
$64k - $106k per year
What You’ll Do:As a Senior Analyst, Customer Insights & Analytics, you’ll transform data into actionable insights that shape customer strategy and drive business growth. You’ll work on high-impact projects, collaborate with cross-functional teams, and leverage advanced analytics...SeniorWork at office- Canadian Tire Corporation, Limited seeks a Senior Analyst, Customer Insights & Analytics to turn data into actionable customer strategies. You will analyze customer and financial data, deliver insights for loyalty programs, and create impactful reports for decision-makers. The...Senior
- ...is available at . POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer... ...relative to the completion of contracts from initial strategy to post delivery. ~ Address and resolve project issues that...Long term contractFull timeContract workSummer holiday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Customer Resiliency Strategy & Analytics. Be the first to apply!
Related searches
- customer service manager - retail Winnipeg, MB
- customer service manager Winnipeg, MB
- remote customer service manager Winnipeg, MB
- senior customer service manager Winnipeg, MB
- director of strategy Winnipeg, MB
- directeur stratégie Winnipeg, MB
- director financial planning Winnipeg, MB
- responsable planification Winnipeg, MB
- director of strategic communication Winnipeg, MB
- manager financial planning & analysis Winnipeg, MB

