Supplier And Customer Quality Manager

Drive supplier and customer quality at Johnson Controls onsite, applying APQP, PPAP, corrective actions, and manufacturing quality leadership.This experienced Quality Manager leads supplier quality, customer quality, manufacturing quality, and quality systems initiatives. With 10+ years in progressive manufacturing quality leadership, you will oversee supplier qualification, APQP, PPAP, audits, supplier development, and customer escalations. The role works across Operations, Engineering, Supply Chain, Program Management, and Executive Leadership to reduce risk and improve reliability.Key Responsibilities:
Lead supplier qualification, APQP, PPAP, audits, and developmentManage customer concerns, containment, investigations, and corrective actionsPartner cross-functionally to improve reliability and process capabilityOversee new product quality planning and launch readinessMonitor supplier, customer, audit, and corrective action trendsRequirements:
Minimum 10 years of relevant quality experienceMinimum 5 years leading quality functionsExperience supporting APQP, PPAP, NPI, and auditsStrong communication, organization, and project management skillsAbility to influence business decisions cross-functionallyUse supplier quality development, customer escalation leadership, and APQP expertise to strengthen Johnson Controls manufacturing performance.
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