Tableau Quicksight Cloud Support Engineer

Use Tableau Server and Amazon QuickSight expertise to troubleshoot cloud BI operations for Adastra in Toronto or New York City.This contractor position focuses on administration, incident response, and technical troubleshooting across enterprise BI solutions. You will support QuickSight assets, Tableau infrastructure, AWS services, APIs, and data connectivity. Collaboration with engineering, application, data, and infrastructure teams helps resolve failures and improve operational readiness.Key Responsibilities:
Troubleshoot Tableau extracts, refreshes, authentication, connectivity, and performanceManage QuickSight dashboards, datasets, sources, folders, themes, and permissionsResolve SPICE ingestion, publishing, sharing, ownership, and access issuesSupport QuickSight APIs, AWS SDKs, embedded workflows, and asset provisioningCorrelate CloudWatch and application logs across technology layersRequirements:
Strong hands-on Tableau Server administration experienceStrong hands-on QuickSight administration, authoring, and support experienceExperience troubleshooting direct queries and scheduled dataset refreshesUnderstanding of REST methods, payloads, authentication, and authorizationExperience with production incidents, root-cause analysis, and documentationBring Tableau, QuickSight, API, and cloud troubleshooting skills to Adastra’s enterprise BI platform operations.
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