Sr Consultant, Strategic Change Management

About the Role

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

At CIBC, we’re building the bank of the future. The Senior Consultant, Strategic Change Management will play a critical role in shaping and delivering transformational initiatives that drive impact across the organization and for our clients. This role is at the forefront of change, championing the adoption of new ways of working and fostering a culture that embraces innovation and continuous improvement. This role supports the end-to-end lifecycle of strategic programs – from opportunity identification to execution – with a strong emphasis on change management. With a focus on embedding digital capabilities that are scalable, people-centric, and business aligned, you will proactively identify potential barriers and create strategies to mitigate them, ensuring employees are engaged, prepared, and supported throughout the transformation journey. Success in this role requires a blend of strategic thinking, cross-functional leadership, disciplined execution, and the ability to translate complex business needs into clear action. You’ll drive change that sticks, align stakeholders around a shared vision, and deliver with speed – helping us build the next generation of enterprise solutions.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• People Change Management: Champion change management activities by developing comprehensive plans that include stakeholder assessments, communication strategies, training, and reinforcement mechanisms to drive adoption and minimize resistance. Facilitate workshops, feedback sessions, and other engagement activities to build buy-in and foster a positive change experience.
• Strategy: Develop forward-looking, scalable change strategies and frameworks to prioritize initiatives based on business value, risk, and alignment with enterprise objectives.
• Execution/implementation: Oversee the implementation of strategic initiatives – orchestrating work packages across various partners. Drive disciplined delivery with agility and flexibility, ensuring each initiative delivers measurable outcomes while adapting to evolving priorities.
• Cross-functional collaboration & strategic alignment: Act as a key integrator across product, business and functional teams – building strong relationships, aligning priorities, and translating business requirements into clear, actionable strategies. Serve as a central liaison and trusted partner, ensuring strategic initiatives remain connected to enterprise objectives while aligning stakeholders and resolving challenges related to change impacts.
• Deliver with speed: Deliver initiatives on time, within scope and budget, while managing multiple priorities and adapting to change with agility.

Who You Are

• You can demonstrate experience in business strategy, product or a business role. It's an asset if you have thorough knowledge of financial services sufficient to analyze and interpret complex information and concepts, apply/present these in innovative ways at all levels of the organization and ability/experience to effectively navigate a complex matrix organization.
• You're tech savvy. You understand how technology-driven change impacts people and processes, and you are skilled at helping others navigate this transition.
• You put our clients & partners first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You give meaning to data. You excel at analyzing complex problems and presenting insights in a clear, meaningful way.
• You act like an owner and you’re driven to succeed. You take ownership of your work, thrive on achieving goals, and are motivated to deliver impactful results.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You look beyond the moment. You focus on long-term impact and seek opportunities to redefine what’s possible.
• You build high quality, well-developed content including precise articulation of ideas and opinions in order to prepare detailed strategic materials, business cases and solutions.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact View email address on ca.talent.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay St.

Employment Type

Regular

Weekly Hours

37.5

Skills

Change Management, Strategic Initiatives, People Change Management