Director, Customer Success
Versaterm
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments. When a 911 call is answered, a detective investigates a case, or a forensic lab pr...
$127.1k - $165k per year
...digital marketing solutions for strategic customers who provide a digital marketing... ...users via Adobe Experience Manager (AEM). Customer Success Engineers (CSEs) are customer-facing engineers... ...interaction with clients including Directors of Fortune 500 companies. What CSEs...SuggestedLong term contractContract workTemporary workWorldwide$65.19k - $94.3k per year
...Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work. Scope of the Role: The Customer Success Manager drives customer engagement and retention. CSMs advise and...SuggestedLong term contractFull timeWork at officeFlexible hours- ...platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real... ...We're seeking an energetic and business-focused Manager, Customer Success in our Ottawa Collaboration Hub. In this role, you will manage...SuggestedLong term contractLocal areaFlexible hours
$110k - $140k per year
...we’re focused on producing great quality products and happy customers. We don’t care about being the coolest company in town,... ...chaotic. As part of that growth, we’ve got an opening for a Director of Customer Success. The ideal candidate brings a combination of leadership,...SuggestedPermanent employmentWork at office$130k - $160k per year
...Director of Customer Success We’re looking to hire a Director of Customer Success to join our growing team in Canada. This role is open to candidates in British Columbia or Alberta based near a major airport. Highlights Remote work environment with frequent travel...SuggestedLong term contractPermanent employmentFull timeLocal areaRemote workFlexible hours$102.6k - $128.2k per year
...Senior Customer Success Manager, Defence Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team. Reporting to the Director of Federal Sector, the person in this role provides senior-level customer...Long term contractFull timeSummer workInternshipWork at officeRemote workWork from home- ...teammates, difficult problems, and a mission-driven environment rather than generic corporate messaging. The Malleum MSP needs a Customer Success leader who can help customers realize the full value of our services while also helping the company build a disciplined post-sale...Long term contractFull timeContract workInternshipRemote work
- Elevate customer engagement and retention as the Director of Customer Success at Unleashd Technologies. This remote role involves leading a team while traveling to support customers across British Columbia and Alberta. In this pivotal position, you will manage the Customer...Remote work
$250k per year
...everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and... ...unlock growth potential for all. About The Position As the Director, Customer Success Managers , you own gross retention and Net Retention...Full timeContract workLocal areaRemote workWorldwideFlexible hours- Lead global Customer Success at G-P, owning gross retention and NRR across named accounts and accounts valued above $75K worldwide. This remote-first leadership role spans multiple regions. As Director, Customer Success Managers, you lead, hire, and coach managers and CSMs...Remote workWorldwide
- ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform... ...and conviction behind what we’re building. About the Senior Customer Success Manager role Most CS jobs are about driving adoption...Permanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
- ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform... ...AND meet our new AI agent , Runneth About the Junior Customer Success Manager role This role is built for people coming out...Permanent employmentFull timeSummer workSecond jobWork at officeRemote workShift workNight shift
$110k - $140k per year
A progressive tech company in Canada is seeking a remote Director of Customer Success to oversee customer support and enhance team performance. The ideal candidate will have over 8 years of experience in customer success, operational expertise in SaaS or B2B, and strong analytical...Remote work$75k per year
...G-P is hiring a Director, Customer Success Managers to own gross and net retention across all named accounts over $75K. You will lead a global organization of CS managers, protect the customer base, manage renewals, and drive expansion through tiered playbooks and health signals...Remote workWorldwide$49.25 per hour
...implementation of service quality assessment strategies Plan, develop and organize the policies and procedures of establishments Provide customer service Monitor and evaluate Supervision ~3-4 people Experience and specialization Area of work experience ~...Permanent employmentFull timeusd150k - usd215k per year
...the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and... ...Seoul. Join us! Why This Role? We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and...Full timeContract workWork at officeLocal areaRemote workHome office- ...what's driving performance, then turn those insights into repeat successes. Motion is built to help teams do exactly that. Our platform... ...and conviction behind what we’re building. About the Senior Customer Success Manager, Strategic Accounts role Most CS jobs are about...Permanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
$55k - $65k per year
...based in Canada in timezones PST or MT. Who you are A Customer Advocate You love customer interactions! You’re a... ...ultimate business goals. Accountable Reporting to the Director of Customer Success, West, you are held accountable to a core set of KPIs that...Casual workRemote workWork from homeRelocation package- ...software companies. The Role As a Client Success Representative, you'll own the experience... ..., and report to Jamie Phippen, Head of Customer Success. Why Asteris Made for vets,... ..., including practice owners, medical directors, and practice managers Share usage insights...Long term contractTemporary workRemote workWork from home
- ...ClearRisk is a rapidly scaling SaaS company. We are searching for a driven individual to join our Customer Success team as a Customer Success Manager. Reporting to the Director of Customer Success, the ideal candidate is an entrepreneur at heart, has a passion for building external...Long term contractPermanent employmentFull timeContract workWork at officeRemote workFlexible hours
$60k - $90k per year
...contractors and clients and ensuring project success. We have an aggressive growth plan and... ...of how you work. We are looking for a Customer Success Manager to join our Customer... ...can influence decisions. The RM owns the director-level relationship; you own the intelligence...Permanent employmentFull timeFor contractorsInternshipWork at officeImmediate startRemote work- ## Customer Success ManagerApply: Remote - USA: Remote - Canada: Full time: Posted 7 Days Ago: R54449## ## Job Description:The ideal candidate... ...more of our software.JOB RESPONSIBILITIES: Reporting to the Director of Client Operations, the core responsibilities of the position...Long term contractFull timeRemote work
- ...a company that invests in its people, this is it. As a Customer Success Manager , you serve a shared portfolio of customers alongside... ...through a product capability and explaining business impact to a director. You thrive on variety and volume, and you take pride in doing...
- ...Duo Enterprise and Duo Agent Platform , customers get AI benefits at every stage of the... ...software. An overview of this role As a Customer Success Architect, you’ll be a strategic... ...Executive Interview Conducted by the Director of Customer Success, this is a discussion...Long term contractRemote work
- ...We are seeking a Customer Success Specialist who will work closely with prospective and existing customers throughout their journey with MATTEROOM. This role combines customer onboarding, account management, product demonstrations, lead follow-up, and business development...Long term contractFlexible hours
- ...investing in AI driven innovation, and building a global team focused on shaping the future of aviation technology. Job Summary As a Customer Success Manager, you will own a book of mid‑market accounts through a scaled, digitally led motion. You will run and continuously improve...Work at officeRemote work
- ...something everyone can achieve. We give our customers the tools and knowledge they need to... ...getting things done. Some of our values: Customer first mindset - Commitment to integrity... ...any obstacles. Together we build success. We persevere, adapt, and come back stronger...Remote workShift workWeekend workWeekday work
$300k - $350k per year
...Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (... ...operators, and security leaders. About The Role As Head of Customer Success at Socket, you'll lead the teams responsible for helping...InternshipRemote workFlexible hours$96.77k - $120k per year
Customer Success Manager Level: P3 Location: Remote | Canada Reports To: Manager, Customer Success Type: Permanent | Full-Time About Solink At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner...Permanent employmentFull timeRemote work- ...Guide SaaS customers toward successful outcomes as a Customer Success Manager with ClearRisk, based in St. John’s or working remotely. Build relationships and solve problems. Reporting to the Director of Customer Success, you will manage customer onboarding, training, adoption...Remote work
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