Sr. Project Coordinator

About the RoleWe’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our Digital Services team.
With the implementation running as multiple parallel delivery streams, you’ll keep them all moving by managing action, RAID and decision logs, WBS tracking, SME and vendor follow-ups, and Steering Committee reporting. This frees the Project Manager to focus on the critical path, key decisions and priority releases.
You’ll also work alongside Digital Services developers to break work down, challenge estimates and track actual effort against plan, so we can make delivery commitments with confidence.
This is a fast-paced environment where priorities shift quickly and processes are still maturing. We need someone who brings structure and discipline, sets clear expectations, and holds people accountable for their commitments. You’ll thrive here if you’re high-energy, enjoy a challenge, and have the drive to take things through to conclusion. You’ll work closely with senior leaders and executives, so you’re confident engaging at that level.
This is a permanent, full-time position focused on a mix of: ERP implementation coordination, project governance and controls, executive reporting, and technical delivery and estimation support.
Core ResponsibilitiesProject Governance & ControlsOwn and maintain:
Action registers, RAID and decision logs
Dependency trackers and WBS task registers
Bring overdue governance records up to date and keep them current
Maintain MS Project schedule updates using input from departments and SMEs
Keep project documentation, change records and decisions structured and auditable
Introduce and enforce consistent ways of working, such as cadences, templates and clear ownership, where little structure exists today
Coordination & Stakeholder Follow-up
Schedule and run meetings and vendor workshops: agendas, prerequisites, minutes and actions
Follow up with internal SMEs and the ERP vendor on outstanding deliverables and unresolved issues
Coordinate shared resources and competing priorities across delivery streams, and elevate constraints
Hold owners accountable for actions and deadlines, and challenge slippage and elevate it early
Engage directly with senior leaders and executives to secure decisions, resources and commitments
Reporting
Consolidate weekly status across both streams and maintain the Control Tower
Prepare executive and Steering Committee reports, validating evidence and highlighting risks
Implementation Readiness
Coordinatereadiness across:
Configuration, materials and inventory migration
Pricing, order management and invoicing
Integration, testing and UAT prerequisites
Support cutover and go-live planning, including training, user access, go/no-go criteria and hypercare
Collect completion evidence for milestones and release readiness
Digital Services Technical Delivery Support
Work with developers to break work into components and to test the assumptions, dependencies and effort behind each estimate
Track actual effort against estimates, report variances and build a reference base for future estimates
Build delivery plans for development and VDP work that reflect real team capacity
Coordinate technical milestones, dependencies and testing with Digital Services, VDP and client-facing teams
Required QualificationsEducation & Experience
Degree or diploma in Business, IT or a related field (or equivalent experience)
5+ years in project coordination, project analysis or PMO roles
2+ years supporting large system implementations (ERP, MIS or similar)
Project & Technical Skills
Strong in:
RAID, action and decision log management
WBS development, scheduling and dependency tracking
Executive and Steering Committee reporting
Technical delivery background: understands the SDLC, data and integrations well enough to challenge estimates and plans
Tools:
MS Project
Excel, Teams, SharePoint
Jira or a similar work-tracking tool
Soft Skills
High energy and drive;
enjoys a challenge and takes work through to conclusion
Brings structure and discipline to fast-moving, ambiguous environments
Holds people accountable and is comfortable having direct conversations about missed commitments
Confident working with senior stakeholders and executives
Strong ownership and follow-through;
closes actions without being chased
Clear writing for audiences from developers to executives
Ability to influence SMEs, vendors and leaders without direct authority
Discretion with confidential client, financial and project information
Preferred (Nice-to-Have)
CAPM, PMP or equivalent certification
Print, marketing services or manufacturing experience, ideally with print MIS/ERP systems
Familiarity with VDP and document composition (XMPie, Solimar) or .NET/SQL environments
Agile or hybrid delivery and estimation techniques
What Makes This Role UniqueThis role is not a typical project coordinator job—it combines:
Enterprise ERP implementation across multiple delivery streams
Hands‑on project governance and executive reporting
Technical delivery and estimation support for a development team
Print / eDelivery operations and workflows
A fast-paced environment that needs structure, discipline and accountability
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