Boat Captain Guide, Maligne Lake

Role & Responsibilities

• Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure a high level of customer service is given to each guest.
• Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations.
• Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience.
• Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements.
• Maintain trip and mechanical logs.
• Operate in a 1st responder role under direction from home base to any on-water incidents that may occur during your tour.
• Interact closely with our fleet maintenance team regarding mechanical issues and effective operation of the tour boats.
• Sustain a safe and clean environment in all areas controlled by Maligne Lake.

Required Skills & Qualifications

• Passionate and energetic hospitality‑driven individual who enjoys engaging with guests on an ongoing basis.
• Strong desire to create long‑lasting positive memories for guests; relaxed, flexible and able to handle a few curveballs.
• Committed to safety first and the highest quality of cleaning standards.
• Work ethic and commitment to the team and guest.
• Internally motivated with a consistently high level of energy.
• Enjoy working in a busy, fast‑paced environment.
• Comfortable working on your feet for extended periods of time in both indoor and outdoor environments; prepared for all weather conditions (snow, rain, wind, hail).
• Must meet the organization grooming and appearance standards.
• High attention to detail and good communication skills.
• Strong customer service skills.
• Ability to effectively manage your time.
• Public speaking skills.
• To be certified by Transport Canada you must be a Canadian citizen or permanent resident.
• Mechanically inclined – Marine First Aid required (course will be scheduled during training).
• Class 4 driver’s license is an asset.

The starting wage for this role is $20.00/hour.

Seasonal Full‑time, Spring/Summer 2026.

Equal Employment Opportunities

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.