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Salesforce Sales Cloud Business Analyst

OSI Digital

Salesforce configuration and Sales Cloud expertise define this full-time Business Analyst position, offered remotely from Toronto, Canada. Translate business needs into effective stories.This Salesforce Business Analyst works with business owners, delivery teams, developers, project managers, and quality assurance. The work covers Sales Cloud and Service Cloud best practices, lead-to-cash processes, and technology roadmaps. You will document future-state systems and secure approval.Key Responsibilities:
Define and verify story acceptance criteriaTranslate business needs into aligned user storiesDocument future-state systems and decompose approved storiesCreate iterative solution prototypes for business alignmentSupport Scrum Master duties and manual testingRequirements:
Five-plus years using Sales Cloud and Service CloudAt least one Enterprise client implementationExcellent Salesforce configuration knowledgeEnd-to-end Sales Cloud and Service Cloud proficiencyBachelor's degree or equivalent in computer science or information technologyApply Salesforce configuration, cloud expertise, and business analysis skills to deliver aligned stories remotely from Toronto, Canada.
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Vacancy posted 1 hour ago
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